LivePerson Adds New Team of Data Science Experts to Enhance its Leadership in Intelligent Digital Engagement

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Apr 07, 2014, 01:30 ET

NEW YORK, April 7, 2014 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced the acquisition of NexGraph, LLC and the appointment of Key Compton as SVP, Data Products. The acquisition of the NexGraph team furthers the infrastructure-level investments that have been made in recent years to enhance the data and intelligence platform that forms the core of LiveEngage.

"Key Compton and his team bring a unique and dedicated focus on the value of our data. Their entrepreneurial background and deep experience with large scale data systems will be a major asset as we continue to strengthen the LiveEngage platform," said Robert LoCascio, CEO and Founder of LivePerson. "With the added strength of Key's team, we will continue to enhance our real-time analytics capabilities and innovate as a leader in intelligence powered engagement."

The NexGraph team provides LivePerson with an increased bench of talent focused on data products and services. The team has been working together for more than five years and during that period they built and sold the data science start-up XGraph to AddThis. The team includes two Stanford PhDs that were previously part of Yahoo's Strategic Solutions Data group where they pioneered unique approaches to personalization.

"Joining LivePerson is a unique opportunity to leverage the company's robust infrastructure and impressive data set," said Key Compton. "I share LivePerson's unique vision to impact the ecommerce landscape through real-time engagement, and I believe that data is a big part of that story."

Mr. Compton joins LivePerson with twenty years of ad tech, ecommerce, and data industry experience. Previously, he was President of Data and Distribution for AddThis, Inc. where he led data strategy, sales and product development. Prior to that, he was the Co-Founder and CEO of XGraph, Inc., a data science firm providing advanced behavioral and social ad-targeting systems, that was acquired by AddThis in 2011. Mr. Compton was also Founder and former CEO of Solbright, Inc., the leading advertising business systems firm that was acquired by Operative Inc, in 2010. He also co-founded Mimeo.com, Inc. a print and document technology and services firm and SoundSpectrum, Inc. a music visualization software and services firm.

With the addition of the NexGraph team, LivePerson will further its mission to enable customers to gain deeper consumer insights and seamlessly offer sophisticated, data-driven engagement programs to delight their end-customers and drive greater business success.

About LivePerson
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC and Orbitz.

Safe Harbor Provision

Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements, including but not limited to financial guidance, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progress, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly revenue and operating results; competition in the markets for online sales, marketing and customer service solutions, and online consumer services; our ability to retain existing clients and attract new clients; risks related to new regulatory or other legal requirements that could materially impact our business; responding to rapid technological change and changing client preferences; our ability to retain key personnel, attract new personnel and to manage staff attrition; risks related to the ability to successfully integrate past or potential future acquisitions; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; and risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.

Contact: Stacey Yonkus, 212-609-4236

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SOURCE LivePerson, Inc.