Linqto Wins Industry Awards and Launches Community Banker App

Banking app powers remote face-to-face interaction between banks and customers

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Dec 02, 2014, 08:00 ET

SAN FRANCISCO, Dec. 2, 2014 /PRNewswire/ -- Linqto wins the Future of Money and Technology Summit Winning Startup award and is concurrently announcing its new multi-participant live video app, Linqto Community Banker. Since the September launch of one-to-one relationship banking app Personal Banker at Finovate, Linqto has been disrupting the banking industry. American Banker and BAI named Linqto one of the "Top 10 Tech Companies to Watch" in November. Linqto was also chosen as a finalist in the Citi Mobile Challenge. Personal Banker has been called the "Mayday" button for banking mobile apps.

Linqto Wins Industry Awards and Launches Community Banker App

Linqto Community Banker is Linqto's newest addition to their Tap. Talk. Transact^TM Banking Suite. This multi-participant app enables banks to build face-to-face relationships with remote customers and communities… something that a new generation of customers have come to expect more and more.

According to a new Accenture survey of nearly 4,000 retail banking customers in the US and Canada, the customer relationship at traditional banks is susceptible to disruption. "56% of Millennials are interested in having a video chat with a bank representative by accessing a link on their bank's website, mobile or tablet application."

Linqto Community Banker addresses banks' need to build good will and increased loyalty. Enabling real-time face-to-face video interaction among large groups of potential or existing customers and bank representatives, Linqto Community Banker helps retain customers while significantly increasing up-sell and cross-sell opportunities. Banks can reach out to their remote customers by organizing online educational sessions, charity events, town halls, customer feedback teams and focus groups.

In a Cisco study on "The Internet of Everything for Financial Services", Cisco's Paul Jameson, speaking about Amazon's Mayday button for Kindle said, "Something similar - like video conferencing with a trusted advisor on financial planning - is what current bank customers are after."

Available on iOS, Android, Blackberry and web, Linqto Community Banker makes banking accessible to any computer or hand-held device. The interface is user-friendly and dynamically adjustable, with 1-tap instant access for each participant. It can support 300+ simultaneous attendees. Other key features include: live streaming video, text chat with file sharing, rich administrative access controls and automated queuing. Linqto Community Banker integrates seamlessly with Linqto Personal Banker providing immediate up-sell and cross-sell opportunities for banks.

Experienced bank employees can now share their knowledge virtually with advice-seeking customers. For customers, it builds a relationship with a professional financial advisor, it helps them choose a bank aligned with their personal, and social/community goals and it increases their financial literacy.

About Linqto: Linqto is a Silicon Valley company specializing in Enterprise solutions for banking. Linqto combines its background in financial apps with a deep experience in live video streaming. The company's portfolio includes clients such as Intuit, NCR, PBS, Digital Insight, Obama for America, YouGov, Marriott, MacNeil Lehrer Productions, Stanford and Santa Clara Universities and thousands of small businesses.

Linqto Community Banker is the latest of Linqto's Tap. Talk. Transact.^TM omni-channel banking innovations. Learn more about Linqto's personal and digital apps by visiting linqto.com.

For more information, please contact Bill Sarris, CEO at US +1-831-521-3605 or email [email protected].

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SOURCE Linqto