Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

News provided by

U.S. Consumer Product Safety Commission

Dec 09, 2013, 01:15 ET

WASHINGTON, Dec. 9, 2013 /PRNewswire-USNewswire/-- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

(Logo: http://photos.prnewswire.com/prnh/20030904/USCSCLOGO)

Recall Summary

Name of Product: Personal Emergency Reporting System (PERS) Transmitters

Hazard: The battery clips in the transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning.

Remedy: Replace

Consumer Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

Photos are available at http://www.cpsc.gov/en/Recalls/2014/Linear-Recalls-Personal-Emergency-Reporting-System-Transmitters/

Recall Details

Units: About 48,000

Description: The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance. Transmitter models DXS-LRC, DXS-LRC-LA, DXS-LRP and DXS-LRW manufactured from June 2013 to July 2013 with date codes 1306 and 1307 representing the year and month, and 1329 (representing the 29^th week of 2013) are included in the recall. The model and date codes appear on the back of the transmitter. The DXS-LRC transmitters are gray plastic pendants with a black circle in the center and can be worn as a pendant around the neck or on a wristband. The DXS-LRP transmitter is a white pendant with a green swirl design on the front. The DXS-LRW transmitter has a solid black wristband with a black plastic face and black button in the center.

Incidents/Injuries: Linear received one report of a transmitter that failed to operate. No injuries have been reported.

Remedy: Consumers should immediately contact Linear to receive a free replacement transmitter.

Sold at: Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.

Importer: Linear LLC, of Carlsbad, Calif.

Manufacturer: Linear H.K. Manufacturing Limited, of China

Manufactured in: China

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

CPSC Consumer Information Hotline
Use this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)Times: 8 a.m. – 5:30 p.m. ET;
Messages can be left anytime
Hotline can be used to get product safety and other agency information and to report unsafe products.

SOURCE U.S. Consumer Product Safety Commission