Lightspeed Announces Third Quarter 2022 Financial Results

Third quarter revenue grew 165% YoY to $152.7M

Third quarter GTV grew 124% YoY to $20.4B

Third quarter organic subscription and transaction-based revenue growth of 74% YoY

Lightspeed reports in US dollars and in accordance with IFRS.

MONTREAL, Feb. 2, 2022 /PRNewswire/ - Lightspeed Commerce Inc. ("Lightspeed" or the "Company") (TSX: LSPD) (NYSE: LSPD), the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, today announced financial results for the three-and nine-month periods ended December 31, 2021.

Third Quarter Financial Highlights
(All comparisons are relative to the three-month period ended December 31, 2020 unless otherwise stated):

• Total revenue of $152.7 million, an increase of 165%
• Subscription revenue of $68.6 million, an increase of 123%
• Transaction-based revenue of $75.8 million, an increase of 249%
• Net Loss of ($65.5) million as compared to a net loss of ($42.7) million. After adjusting for certain items such as acquisition-related costs and share-based compensation, Adjusted Loss[1] was ($9.9) million, or ($0.07) per share[1], an improvement to (6.5)% of revenue[1] from (15.9)%
• Adjusted EBITDA[1] loss of $(7.1) million, representing (4.7)% of revenue[1] versus (11.4)%
• At December 31, 2021, Lightspeed had ~$1 billion in unrestricted cash and cash equivalents

In the quarter, Lightspeed completed the acquisition of Ecwid. The table below distinguishes certain quarterly financial measures and key performance indicators between Lightspeed's traditional operations and those of this newly acquired company.

The Company separately announced today that the Lightspeed board of directors has appointed current president JP Chauvet to Chief Executive Officer, effective immediately. In this role, Mr. Chauvet will directly lead Lightspeed's continued growth and strategic development and execution. Founder and long-time CEO Dax Dasilva will continue to serve Lightspeed in the newly-created role of Executive Chair of the board of directors. As Executive Chair, Mr. Dasilva will work with Mr. Chauvet and the Board to set the strategic direction of the Company, with a focus on furthering Lightspeed's business advocacy and global sustainability initiatives through stakeholder outreach, customer advocacy, corporate social responsibility (CSR) and Diversity, Equity and Inclusion (DEI) initiatives. Additionally, in connection with this transition, Patrick Pichette, current Chair, will become the Board's Lead Independent Director. Please refer to the press release issued today for further details.

"Powered by Lightspeed's leading omni-channel capabilities our customers showed exceptional resilience, growing at almost twice the industry average[4]." said JP Chauvet, CEO of Lightspeed. "Lightspeed's modern cloud-based platform continues to drive tremendous value for merchants in our target verticals, as evidenced by our strong GTV performance in the quarter."

"Lightspeed had another strong quarter, achieving organic growth in software and transaction based revenue of 74%" said Chief Financial and Operations Officer Brandon Nussey. "The diversity of our customer base and multiple growth levers in our business model continue to serve us well and give us confidence in the long term durability of our growth model."

Operational Highlights

• Total revenue of $152.7 million was up 165% year-over-year due in part to a combination of strong organic[3] growth and $25.9 million in revenue from the recent acquisitions of Vend, NuORDER and Ecwid.
  
  
• Subscription and transaction-based revenue grew 175% year-over-year to $144.4 million due in part to a combination of strong organic growth and the recent acquisitions of Vend, NuORDER and Ecwid. Organic growth in subscription and transaction-based revenues was 74% year-over-year.
  
  
• Subscription revenue increased 123% year-over-year to $68.6 million and was assisted by the recent acquisitions of Ecwid, NuORDER, and Vend and the growing number of Customer Locations, which totaled approximately 315,000 at the end of the quarter, an increase of 174% year-over-year. When excluding the impact from our recent acquisition of Ecwid, Customer Locations grew to over 159,000 from almost 115,000 in the same quarter last year. Growth in subscription revenue was also assisted by an increased number of customers adopting multiple software modules.
  
  
• Transaction-based revenue of $75.8 million grew by a total of 249% year-over-year. The strong performance was a result of continued growth in GTV and an increasing portion of that GTV being processed through the Company's payments solutions. For the payments solutions in respect of which Lightspeed acts as principal, the dollar volumes processed increased over 300% to $2.2B from $0.6B in the same period last year and the Customer Locations using them increased by 195%. The recent acquisition of Vend also contributed to increased transaction-based revenue.
  
  
• The monthly ARPU of our Customer Locations grew to approximately $290 compared to approximately $180 in the same quarter last year after excluding the recent acquisition of Ecwid. When including the impact of Ecwid on the quarter, whose approximately 156,000 Customer Locations carry a lower ARPU, monthly ARPU was approximately $155 per Customer Location.

• For the quarter, Lightspeed delivered GTV of $20.4 billion up 124% year-over-year. Omni-channel retail GTV grew by 115% whereas hospitality GTV grew by 137%. Organic GTV growth was 53% year-over-year, with organic omni-channel retail GTV growing at 36% and organic hospitality GTV growing at 79%.
  
  
• As of December 31, 2021, $5.3 million of merchant cash advances were outstanding, up 13% from the previous quarter.
  
  
• Adjusted EBITDA in the quarter was $(7.1) million versus $(6.6) million in the same quarter last year. As a percent of revenues, Adjusted EBITDA was (4.7)% versus (11.4)% for the same quarter last year. Operating expenses such as sales and marketing, research and development and general and administrative declined as a proportion of revenue in this quarter versus the same quarter last year as the Company recognized the benefits of increased scale.
  
  
• After the quarter, the Company announced the appointments of internationally-recognized technology entrepreneurs Nathalie Gaveau and Dale Murray to its board of directors, bringing extensive knowledge of the European and Asia-Pacific markets to an already distinguished board.

Financial Outlook

Lightspeed's core business drivers continue to perform well with Customer Locations, software adoption and GTV growth all supportive of the Company's longer-term opportunity. In the near term, with the growing share of transaction-based revenue within the revenue mix, seasonality is expected to become a bigger influence on quarterly revenue, particularly in the Company's fourth quarter. The near-term financial outlook incorporates the seasonal impact of transaction-based revenue and uncertainties in the macro environment including the ongoing effects of the COVID-19 pandemic, including the Omicron variant. Despite these challenges, the Company expects to deliver strong year-over-year growth for the fourth quarter. Having regard to these factors, Lightspeed expects revenue and Adjusted EBITDA to be in the following ranges:

Fiscal 2022 

• Revenue of $540 - $544 million, increasing previous outlook of $520-$535 million.
• Adjusted EBITDA loss of approximately ($45) million in line with previous outlook of ($40) to ($45) million, or approximately (8)% as a percentage of revenue.
• This annual guidance implies the following for the fourth quarter:

Fourth Quarter 2022 

• Revenue of $138 - $142 million.
• Adjusted EBITDA loss of approximately ($20) million, or approximately (14)% as a percentage of revenue.

The Company continues to believe that an organic subscription and transaction-based revenue growth rate[5] of 35% to 40% per annum is achievable.

When calculating the Adjusted EBITDA included in our financial outlook for the fourth quarter of FY2022, we considered IFRS measures including revenue, direct cost of revenue, and operating expenses. Our financial outlook is based on a number of assumptions, including that the jurisdictions in which Lightspeed has significant operations do not drastically strengthen or re-strengthen strict measures put in place to help slow the transmission of COVID-19 or put in place new or additional measures in response to the resurgence of the virus; requests for subscription pauses and churn rates owing to business failures remain in line with planned levels; our ability to grow our Customer Locations in line with our planned levels; revenue streams resulting from partner referrals remaining in line with historical rates (particularly in light of the continued expansion of Lightspeed Payments which competes with the solutions offered by some of these referral partners); customers adopting our payments processing solutions having an average GTV at or above that of our planned levels; future uptake of our payments processing solutions remaining in line with past rates and expectations; our ability to price our payments processing solutions in line with our expectations and to achieve suitable margins; our ability to achieve success in the continued expansion of our payments solutions beyond North American customers; historical seasonal trends return to certain of our key verticals and impact our GTV and transaction-based revenues; continued success in module adoption expansion throughout our customer base; our ability to successfully integrate the companies we have acquired and to derive the benefits we expect from the acquisition thereof; our ability to attract and retain key personnel required to achieve our plans; our ability to manage customer churn; our ability to manage customer discount and payment deferral requests; and assumptions as to foreign exchange rates. Our financial outlook, including the various underlying assumptions, constitutes forward-looking information and should be read in conjunction with the cautionary statement on forward-looking information below. Many factors may cause our actual results, level of activity, performance or achievements to differ materially from those expressed or implied by such forward-looking information, including but not limited to the risks and uncertainties related to: any pandemic such as the COVID-19 pandemic, the risk of any new or continued resurgence of the COVID-19 virus or any variants or mutations in our core geographies and the resulting impact on SMBs, including heightened levels of churn owing to business failures, requests for subscription pauses and delayed purchase decisions; our inability to attract and retain customers; our inability to increase customer sales; our inability to implement our growth strategy; our inability to continue the acceleration of the global rollout of our payments solutions; our reliance on a small number of suppliers for parts of the technology in Lightspeed Payments; our ability to maintain sufficient levels of hardware inventory; our inability to improve and enhance the functionality, performance, reliability, design, security and scalability of our platform; our inability to compete against competitors; strategic relations with third parties; our reliance on integration of third-party payment processing solutions; compatibility of our solutions with third-party applications and systems; changes to technologies on which our platform is reliant; our inability to obtain, maintain and protect our intellectual property; risks relating to international operations, sales and use of our platform in various countries; our liquidity and capital resources; litigation and regulatory compliance; changes in tax laws and their application; our ability to expand our sales, marketing and support capability and capacity; maintaining our customer service levels and reputation; macroeconomic factors affecting small and medium-sized businesses; and exchange rate fluctuations. The purpose of the forward-looking information is to provide the reader with a description of management's expectations regarding our financial performance and may not be appropriate for other purposes.

Long-Term Financial Outlook

Our long-term targets constitute financial outlook and forward-looking information within the meaning of applicable securities laws. The purpose of communicating long-term targets is to provide a description of management's expectations regarding our intended operating model, financial performance and growth prospects at a further stage of business maturity. Such information may not be appropriate for other purposes.

A number of assumptions were made by the Company in preparing our long-term targets, including:

• Continuation of favorable economic conditions in our core geographies and verticals, including relatively elevated consumer confidence, disposable income and employment.
• The COVID-19 pandemic, including any variants, having durably subsided with broad immunity achieved in our core geographies and verticals, including the elimination of social distancing measures and other restrictions generally in such markets.
• Customer adoption of our payments solutions in line with past rates and expectations, with new customers having an average GTV at or above planned levels.
• Our ability to price our payment processing solutions in line with our expectations.
• Our ability to achieve success in the continued expansion of our payments solutions beyond North American customers.
• Revenue streams resulting from partner referrals remaining in line with historical rates (particularly in light of the continued expansion of Lightspeed Payments, which competes with the solutions offered by some of these referral partners).
• Long-term growth in ARPU of 10% or more per year, including growth in subscription ARPU, in line with past rates and expectations, driven by customer adoption of additional solutions and modules and the introduction of new solutions, modules and functionalities.
• Our ability to price solutions and modules in line with our expectations.
• Growth in Customer Locations in line with past rates and expectations, including continued organic growth in Customer Locations of approximately 15% per year.
• Our ability to successfully integrate acquired companies and to derive expected benefits from such acquisitions.
• Our ability to attract, develop and retain key personnel.
• The ability to effectively develop and expand our labour force, including our sales, marketing, support and product and technology operations, in each case both domestically and internationally.
• Our ability to manage customer churn.
• Our ability to manage requests for subscription pauses, customer discount and payment deferral requests.
• Assumptions as to foreign exchange rates and interest rates, including inflation.

Many factors may cause actual results, level of activity, performance or achievements to differ materially from those expressed or implied by such targets, including risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operation and under "Risk Factors" in our most recent Annual Information Form. In particular, our long-term targets are subject to risks and uncertainties related to:

• The COVID-19 pandemic, including the risk of any new or continued resurgence in our core geographies and the resulting impact on SMBs, including heightened levels of churn owing to business failures, requests for subscription pauses, payment deferrals and delayed purchase decisions.
• Supply chain risk and the impact of shortages in the supply chain on our merchants.
• Other macroeconomic factors affecting SMBs.
• Our ability to implement our growth strategy.
• The substantial investments and expenditures required in the foreseeable future to expand our business.
• Our liquidity and capital resources, including our ability to secure debt or equity financing on satisfactory terms.
• Our ability to increase scale and operating leverage.
• Our ability to continue the acceleration of the global rollout of our payments solutions.
• Our reliance on a small number of suppliers for parts of the technology in our payments solutions.
• Our ability to improve and enhance the functionality, performance, reliability, design, security and scalability of our platform.
• Our ability to compete and satisfactorily price our solutions in a highly fragmented and competitive market.
• Strategic relations with third parties, including our reliance on integration of third-party payment processing solutions.
• Our ability to maintain sufficient levels of hardware inventory.
• Compatibility of our solutions with third-party applications and systems.
• Changes to technologies on which our platform is reliant.
• Our ability to obtain, maintain and protect our intellectual property.
• Risks relating to our international operations, sales and use of our platform in various countries.
• Seasonality in our business and in the business of our customers.
• Litigation and regulatory compliance.
• Our ability to expand our sales capability and maintain our customer service levels and reputation.
• Our expectation to continue pursuing acquisitions or other strategic opportunities, some of which may be material in size or result in significant integration difficulties or expenditures, or otherwise impact our ability to achieve profitability on our intended timeline or at all.

See also the section entitled "Forward-Looking Statements" in this press release.

Conference Call and Webcast Information

Lightspeed will host a conference call and webcast to discuss the Company's financial results at 8:00 am ET on Thursday, February 3, 2022. To access the telephonic version of the conference call, visit https://conferencingportals.com/event/rPYvDbSx. After registering, instructions will be shared on how to join the call including dial-in information as well as a unique passcode and registrant ID. At the time of the call, registered participants will dial in using the numbers from the confirmation email, and upon entering their unique passcode and ID, will be entered directly into the conference. Alternatively, the webcast will be available live on the Investors section of the Company's website at https://investors.lightspeedhq.com.

An audio replay of the call will also be available to investors beginning at approximately 11:00 a.m. Eastern Time on February 3, 2022, until 11:59 p.m. Eastern Time on February 10, 2022, by dialing 800.770.2030 for the U.S. or Canada, or 647.362.9199 for international callers and providing conference ID 74316. In addition, an archived webcast will be available on the Investors section of the Company's website at https://investors.lightspeedhq.com.

Lightspeed's unaudited condensed interim consolidated financial statements and management's discussion and analysis for the three-and nine-month periods ended December 31, 2021 are available on Lightspeed's website at https://investors.lightspeedhq.com and will be filed on SEDAR at www.sedar.com and on EDGAR at www.sec.gov.

About Lightspeed

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale and provide exceptional customer experiences. The cloud solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financing and connection to supplier networks.

Founded in Montreal, Canada, Lightspeed is dual listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE:LSPD) (TSX:LSPD). With teams across North America, Europe and Asia Pacific, the Company serves retail, hospitality and golf businesses in over 100 countries.

For more information, please visit: www.lightspeedhq.com

On social media: LinkedIn, Facebook, Instagram, YouTube, and Twitter.

Non-IFRS Measures

The information presented herein includes certain financial measures such as "Adjusted EBITDA", "Adjusted EBITDA as a percentage of revenue", "Adjusted Loss", "Adjusted Loss per Share (EPS)", and "Adjusted Cash Flows Used in Operating Activities". These measures are not recognized measures under IFRS and do not have a standardized meaning prescribed by IFRS and are therefore unlikely to be comparable to similar measures presented by other companies. Rather, these measures are provided as additional information to complement those IFRS measures by providing further understanding of our results of operations from management's perspective. Accordingly, these measures should not be considered in isolation nor as a substitute for analysis of our financial information reported under IFRS. These non-IFRS measures are used to provide investors with supplemental measures of our operating performance and thus may highlight trends in our core business that may not otherwise be apparent when relying solely on IFRS measures. We also believe that securities analysts, investors and other interested parties frequently use non-IFRS measures in the evaluation of issuers. Our management also uses non-IFRS measures in order to facilitate operating performance comparisons from period to period, to prepare operating budgets and forecasts and to determine components of management compensation.

"Adjusted EBITDA" is defined as net loss excluding interest, taxes, depreciation and amortization, or EBITDA, as adjusted for share-based compensation and related payroll taxes, compensation expenses relating to acquisitions completed, foreign exchange gains and losses, transaction-related costs, restructuring and litigation provisions.

"Adjusted EBITDA as a percentage of revenue" is calculated by dividing our Adjusted EBITDA by our revenue.

"Adjusted Loss" is defined as net loss excluding amortization of intangibles, as adjusted for share-based compensation and related payroll taxes, compensation expenses relating to acquisitions completed, transaction-related costs, restructuring, litigation provisions and deferred income tax expense (recovery).

"Adjusted Loss as a percentage of revenue" is calculated by dividing our Adjusted Loss by our revenue.

"Adjusted Loss per Share (EPS)" is defined as net loss excluding amortization of intangibles, as adjusted for share-based compensation and related payroll taxes, compensation expenses relating to acquisitions completed, transaction-related costs, restructuring, litigation provisions and deferred income tax expense (recovery) divided by the weighted average number of common shares (basic and diluted).

"Adjusted Cash Flows Used in Operating Activities" is defined as cash flows used in operating activities as adjusted for the payment of payroll taxes on share-based compensation, the payment of compensation expenses relating to acquisitions completed, the payment of transaction costs assumed through recent acquisitions, the payment of transaction-related costs, the payment of restructuring costs and payments related to litigation provisions net of amounts received as insurance and indemnification proceeds.

See the financial tables below for a reconciliation of the non-IFRS financial measures.

Key Performance Indicators

We monitor the following key performance indicators to help us evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions. These key performance indicators are also used to provide investors with supplemental measures of our operating performance and thus highlight trends in our core business that may not otherwise be apparent when relying solely on IFRS measures. We also believe that securities analysts, investors and other interested parties frequently use industry metrics in the evaluation of issuers. Our key performance indicators may be calculated in a manner different than similar key performance indicators used by other companies.

ARPU. "Average Revenue Per User" or "ARPU" represents the total subscription revenue and transaction-based revenue of the Company in the period divided by the number of Customer Locations of the Company in the period. For greater clarity and consistent with how we have historically calculated ARPU, the number of Customer Locations of the Company in the period is calculated by taking the average number of Customer Locations throughout the period.

Customer Locations. "Customer Location" means a billing merchant location for which the term of services have not ended, or with which we are negotiating a renewal contract, and, in the case of NuORDER, a brand with a direct or indirect paid subscription for which the terms of services have not ended or in respect of which we are negotiating a subscription renewal. A single unique customer can have multiple Customer Locations including physical and eCommerce sites and in the case of NuORDER, multiple subscriptions. In light of the acquisition of NuORDER, the definition of Customer Locations was adjusted during the three months ended September 30, 2021 to include brands with direct or indirect paid subscriptions.

Gross Transaction Volume. "Gross Transaction Volume" or "GTV" means the total dollar value of transactions processed through our cloud-based SaaS platform, excluding amounts processed through the NuORDER solution, in the period, net of refunds, inclusive of shipping and handling, duty and value-added taxes. We believe GTV is an indicator of the success of our customers and the strength of our platform. GTV does not represent revenue earned by us. We have excluded amounts processed through the NuORDER solution from our GTV because they represent business-to-business volume rather than business-to-consumer volume and we do not currently have a robust payments solution for business-to-business volume.

Forward-Looking Statements

This news release contains "forward-looking information" and "forward-looking statements" (collectively, "forward-looking information") within the meaning of applicable securities laws. Forward looking information may relate to our financial outlook (including revenue and Adjusted EBITDA), and anticipated events or results and may include information regarding our financial position, business strategy, growth strategies, addressable markets, budgets, operations, financial results, taxes, dividend policy, plans and objectives. Particularly, information regarding our expectations of future results, performance, achievements, prospects or opportunities or the markets in which we operate, the achievement of advances in and expansion of our platform, expectations regarding our revenue and the revenue generation potential of our payment-related and other solutions, expectations regarding our gross margins and future profitability, our expected acquisition outcomes and synergies, and the future impact of the COVID-19 pandemic is forward-looking information.

In some cases, forward-looking information can be identified by the use of forward-looking terminology such as "plans", "targets", "expects" or "does not expect", "is expected", "an opportunity exists", "budget", "scheduled", "estimates", "suggests", "outlook", "forecasts", "projection", "prospects", "strategy", "intends", "anticipates", "does not anticipate", "believes", or variations of such words and phrases or statements that certain actions, events or results "may", "could", "would", "might", "will", "will be taken", "occur" or "be achieved", the negative of these terms and similar terminology. In addition, any statements that refer to expectations, intentions, projections or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates and projections regarding future events or circumstances.

Forward-looking information is necessarily based on a number of opinions, estimates and assumptions that we considered appropriate and reasonable as of the date of such forward-looking information. Forward-looking information is subject to known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking information, including but not limited to the risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operations, under "Risk Factors" in our most recent Annual Information Form, and in our other filings with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission, all of which are available under our profile on SEDAR at www.sedar.com and on EDGAR at www.sec.gov.

Although we have attempted to identify important risk factors that could cause actual results to differ materially from those contained in forward-looking information, there may be other risk factors not presently known to us or that we presently believe are not material that could also cause actual results or future events to differ materially from those expressed in such forward-looking information. You should not place undue reliance on forward-looking information, which speaks only as of the date made. The forward-looking information contained in this news release represents our expectations as of the date of hereof (or as of the date they are otherwise stated to be made), and are subject to change after such date. However, we disclaim any intention or obligation or undertaking to update or revise any forward-looking information whether as a result of new information, future events or otherwise, except as required under applicable securities laws. All of the forward-looking information contained in this news release is expressly qualified by the foregoing cautionary statements.

SOURCE Lightspeed Commerce Inc.

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