LeSaint Maintains Transitions Optical's Vision of Quality Service
ROMEOVILLE, Ill., April 18, 2012 /PRNewswire/ -- Chicago-based LeSaint Logistics, a top 3PL provider, announces a new relationship with Transitions Optical, Inc., manufacturer of the #1 recommended photochromic lenses worldwide. Based in Pinellas Park, Florida, the lens technology leader turned to LeSaint for their experienced and knowledgeable staff, skill with handling high volume inventory, expertise in inventory management and convenient proximity to Transitions Optical's customers.
Committed to maintaining distribution leadership across the globe, Transitions Optical relied heavily on their logistics provider for reliable product distribution. With an expanding and evolving business model, Transitions Optical needed a supplier to meet their changing supply chain needs. Transitions Optical faced a very critical dilemma—bring their inventory in house, or call on another logistics provider and avoid risking delay or even interruption of product delivery to their customers. They turned to LeSaint for help.
"It was critical from Transitions Optical's point of view to focus on zero disruptions of delivery and fulfillment services to their customers," says LeSaint's EVP Client Solutions, Dino Moler. "At LeSaint we focus on building solutions that are directly in line with our customers' needs, we took several key steps to ensure deliveries and fulfillment went seamlessly from the beginning."
Recognizing the importance of expertise in working with Transitions® lens products, LeSaint engaged existing personnel in Transitions Optical's supply chain from their former provider, thus retaining their service familiarity and minimizing time required to implement training for a new team. This drastically reduced time needed for conversion and risk of customer service interruption.
"LeSaint acted with exceptional speed, completing our entire implementation within just 30 days. We praise LeSaint's professionalism, swiftness and seamless conversion. Customer satisfaction is a focal point and commitment for our entire organization. LeSaint's continuity of service during the distribution changeover was instrumental in maintaining that commitment," says Jeff Endo, Warehouse Operations Manager, Transitions Optical. "We are confident this new partnership will result in greater customer satisfaction and distribution excellence."
Operating from their Fairfield, Ohio, facility, LeSaint now ships thousands of pieces per day throughout the world for Transitions Optical. The distribution operation spans 25,000 square feet housing several thousand SKUs under their own ERP technology management.
Says Endo, "We couldn't be more pleased or more confident that LeSaint is completely committed to ensuring our business vision and success."
About LeSaint Logistics
A Top 100 3PL provider, LeSaint delivers intelligent warehousing, fulfillment and transportation solutions that provide continuous process improvements to boost the customer's bottom line. With 14 facilities nationwide, LeSaint focuses on the retail, chemical and manufacturing industries.
About Transitions Optical
Transitions Optical is a joint venture of PPG Industries, Inc. and Essilor International. The first to successfully commercialize a plastic photochromic lens in 1990, today the company is a leading provider of photochromics to optical manufacturers worldwide. Transitions Optical offers the most advanced photochromic technology in the widest selection of lens designs, materials and brand names.
SOURCE LeSaint Logistics
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