LanguageLine to Make Sizable Donation to Organization That Protects Healthcare Workers

Language-access leader will donate a portion of revenues in April to Direct Relief, up to $1 million

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Apr 08, 2020, 08:36 ET

MONTEREY, Calif., April 8, 2020 /PRNewswire/ -- LanguageLine Solutions, the world's largest provider of on-demand interpretation, is set to make a significant donation to Direct Relief, which provides personal protective equipment (PPE) to health workers.

The company announced Tuesday that it would dedicate a portion of revenues it earns from the healthcare sector in April to Direct Relief, up to $1 million. LanguageLine handles more than 40 million interactions annually and has more than 28,000 clients, including healthcare providers on the front lines of the coronavirus emergency.

LanguageLine Solutions, the world leader in on-demand interpretation, has committed up to $1 million to Direct Relief, a nonprofit organization that delivers essential medical supplies and PPE to healthcare workers on the front lines of the COVID-19 crisis.

"We are keenly aware of the dangerous conditions in which healthcare providers are operating," LanguageLine President and CEO Scott W. Klein said, "as well as the degree to which they lack protective gear they desperately need."

Now in its fourth decade, LanguageLine provides on-demand interpretation via audio and video in more than 240 languages. Meanwhile, Direct Relief was founded in 1948 by refugee war immigrants to the U.S.

"Their origin story and ours made us feel a bit like kindred spirits," Klein said. "Both have a strong desire to help every human, regardless of language, culture, or ability."

Direct Relief coordinates with public-health authorities, nonprofits, and businesses in the U.S. and globally to provide PPE and essential medical items to workers responding to coronavirus. In the U.S., Direct Relief is delivering protective masks, gloves, and isolation gowns to healthcare organizations that are battling the growing number of COVID-19 cases.

"Direct Relief is grateful to be receiving such a generous donation from LanguageLine Solutions, an organization that shares our commitment to helping citizens around the world in their moment of need," said Tony Moran, Vice President of Communications at Direct Relief. "LanguageLine's support will help us provide targeted and direct assistance to the healthcare heroes on the frontlines of the COVID-19 fight. We must ensure our brave health workers have what they need to safely respond during this global pandemic and save the lives of others."

Klein reported in an earlier letter to clients that LanguageLine remains fully operational in all aspects of its business thanks its longstanding work-at-home model that has its interpreters distributed across the U.S. and the globe.

"We view our clients as partners," Klein said. "As with any good partnership, we cheer when they succeed and we hurt when they hurt. Supporting Direct Relief is our way of helping those at the forefront of this COVID-19 crisis."

About LanguageLine Solutions

Founded in 1982, LanguageLine Solutions is the world leader for phone, video, and onsite interpreting, as well as translation and localization. LanguageLine is trusted by more than 28,000 clients to enable communication in seconds with the limited English proficient, deaf, and hard-of-hearing communities. LanguageLine provides on-demand access to more than 11,000 professional linguists in 240-plus languages, with support 24 hours a day, seven days a week, 365 days a year.

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SOURCE LanguageLine Solutions