LabTech Software Announces Partnership with The IT Answer to Offer First North American LabTech Hosted Solution

TAMPA, Fla., Nov. 8, 2010 /PRNewswire/ -- LabTech Software, a global provider of powerful, scalable, and affordable Remote Monitoring, Management (RMM) and Automation solutions, announced today a partnership with The IT Answer to deliver the first hosted offering of LabTech for Managed Service Providers (MSP) in North America. Through this newly formed partnership with The IT Answer, LabTech's industry leading RMM features and functionality can now be accessed through the LabTechCloud hosted model.

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The secure, scalable, and easy-to-use LabTechCloud solution sets itself apart from other RMM solutions by allowing you your own server in a virtualized environment. The main benefit to having to having your own virtualized server is that you can setup your hosted LabTech solution to suit your specific needs. This new hosted LabTech offering gives today's MSPs another tool to add to their arsenal for supporting their clients, and growing their IT services business.  

"When we started LabTech, we had a clear purpose of enabling an innovative and entrepreneurial channel of IT professionals with a toolset that could allow them to serve their clients with excellence. Kevin Carlson from The IT Answer is a thought leader in the MSP community and is best poised to help MSPs improve their practice with hosted LabTech. We at LabTech are proud to endorse The IT Answer as the first North American cloud LabTech offering," said Matt Nachtrab, CEO LabTech Software.

The utilization of an RMM tool like LabTech can increase the operational efficiency of your MSP team by over 50%, while decreasing business costs. LabTechCloud's very powerful LabTech hosted solution can be quickly implemented with little or no money out of your pocket.

"I chose LabTech as a framework over other RMM toolsets due to the nature of their experience as IT Administrators, Managed Service Provider and knowing the pain that solution providers have gone through with different tool kits," said Kevin Carlson of The IT Answer. "Where most RMMs have fallen short with innovative ideas and solutions, LabTech has built a true 'Innovator's Toolbox' platform needed for the next generation of MSP."

Availability

The LabTech hosted solution is now available from LabTechCloud for North America. For additional details and pricing information, visit www.LabTechCloud.com or call 888-481-8612.

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About LabTech Software

LabTech is the only global managed service tool for Remote Monitoring, Management (RMM) and Automation developed by a Managed Service Provider (MSP) for MSPs. Their affordable, agent-based solution so closely emulates what technicians do in the field that the techs can provide the same support remotely. Because LabTech understands how to manage a growing MSP business, they make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.

About The IT Answer

The IT Answer (www.theitanswer.com) defines IT services in to four core values, Honesty & Integrity, Passion, Innovation and Relationships. Started in 2005, by Kevin Carlson, The IT Answer, LLC is not the typical "outsourced IT firm". We are innovators. Throughout our time in this industry, we have painted the path and others have followed the way we run our business.

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SOURCE LabTech Software