KNAACK® Announces New Website Complete with Online Reviews and Interactive Customer Support

New Functionality Improves Online Experience and Provides Direct Connection to KNAACK® Customer Care Team

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Oct 06, 2014, 09:00 ET

CRYSTAL LAKE, Ill., Oct. 6, 2014 /PRNewswire/ -- KNAACK®, the industry leader in jobsite storage equipment, launched a new website that includes improved navigation, filtering functionality and online question and review capabilities. The site is designed to better help customers select and purchase jobsite storage equipment, hand held boxes and accessories based on their needs and feedback from existing customers.

When navigating the new KNAACK® website, each product has a comprehensive detail page where customers can learn more about product specifications and descriptions, read existing questions and reviews or post a new one. New questions are routed to a dedicated Customer Care team to ensure a timely and accurate response. All products and accessories can be reviewed based on durability, features and value and the reviewer can assign an overall star rating to each item. All product reviews may be shared through social media channels, including Facebook and Twitter.

"Our products are known in the industry for providing maximum protection and security against theft," said Stacy Gardella, Director of Interactive Marketing. "Authentic reviews and feedback from end-users helps us continually improve our website content and product development process while giving new customers peace of mind knowing that they're purchasing an item that has been recommended by another user."

Visitors to the new KNAACK® website can also compare up to three products at a time, including the ability to filter products by style, storage volume and material. This feature provides the user with an in-depth overview of three unique products on one page with the ability to view the differences and similarities.

The new KNAACK® website provides enhanced functionality to ensure a seamless research experience. Once a product is selected, there is a direct connection to a network of authorized online and offline distributors for purchase. To learn more visit www.knaack.com.

ABOUT KNAACK®
KNAACK®, a WernerCo brand, is the industry leader of jobsite storage equipment, including storage chests, field stations, rolling work benches and hand tool boxes. KNAACK® products are designed and built to the highest standard. Well beyond traditional tool storage and security, KNAACK® innovation takes jobsite protection to the next level. KNAACK® products are manufactured in Crystal Lake, Illinois. For more information, visit www.knaack.com.

ABOUT WERNERCO
WernerCo is a privately owned, fully-integrated, international manufacturer and distributor of climbing products, fall protection equipment and jobsite, truck and van storage equipment. WernerCo has manufacturing, warehousing, sales and distribution facilities in the United States, Australia, Canada, China, Mexico, Vietnam and the United Kingdom. WernerCo's international headquarters are in Schaffhausen, Switzerland and its US headquarters are in Greenville, Pennsylvania. For more information, visit www.wernerworldwide.com.

MEDIA CONTACTS:
Marquita Kordes, Werner Co., 724-588-2000 Ext 2704; [email protected]
Angie Maddox, Seed Factory Marketing, 404-996-4041; [email protected]

SOURCE KNAACK