John Hancock Retirement Plan Services Promotes Robert L. Carroll to Divisional Vice President, Eastern Division

BOSTON, Feb. 16 /PRNewswire-FirstCall/ -- Robert L. Carroll was promoted to Divisional Vice President, Eastern Division, of John Hancock Retirement Plan Services (RPS), it was announced by Arthur Creel, Executive Vice President, Sales and Marketing, John Hancock RPS. In this role, Carroll is responsible for sales, sales support and operations of the Eastern Division.

"I am very pleased to have Bob in this role," said Creel. "He brings experience as well as energy and fresh ideas, which will be important as we continue to evolve in a very competitive environment."

Carroll, who most recently served as John Hancock RPS's Midwest Regional Sales Manager, joined the company as an enroller in 1997. He was promoted to Regional Vice President in Chicago in 2000 and then to Midwest Regional Sales Manager in 2006.

Carroll, who reports to Creel, is based in Boston and also will have an office in the company's Atlanta sales office.

He earned a B.S. in Finance and a B.S. in Business Administration from Illinois State University.

About John Hancock Retirement Plan Services

John Hancock Retirement Plan Services is the largest provider of 401(k) plans across all plan sizes among banks, mutual funds and insurers, according to CFO Magazine. (CFO Magazine 2009 401(k) Providers Survey, for year-end 2008. Published in May 2009).

About John Hancock Financial and Manulife Financial

Manulife Financial is a leading Canadian-based financial services group serving millions of customers in 22 countries and territories worldwide. Operating as Manulife Financial in Canada and Asia, and primarily through John Hancock in the United States, the Company offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners.  Funds under management by Manulife Financial and its subsidiaries were Cdn$439.6 billion (US$420.0 billion) as at December 31, 2009. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK. Manulife Financial can be found on the Internet at www.manulife.com.

The John Hancock unit, through its insurance companies, comprises one of the largest life insurers in the United States. John Hancock offers a broad range of financial products and services, including life insurance, fixed and variable annuities, fixed products, mutual funds, 401(k) plans, long-term care insurance, college savings, and other forms of business insurance. Additional information about John Hancock may be found at www.johnhancock.com.

Both John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York do business under certain instances using the John Hancock Retirement Plan Services name. Group annuity contracts and recordkeeping agreements are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02210 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.  Product features and availability may differ by state.

NOT FDIC INSURED | MAY LOSE VALUE | NOT BANK GUARANTEED | NOT INSURED BY ANY GOVERNMENT AGENCY

SOURCE John Hancock Retirement Plan Services

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