JetBlue to Waive Change Fees and Fare Differences to Assist Customers Affected by Hurricane Maria

NEW YORK, Sept. 13, 2011 /PRNewswire/ -- Due to the forecasted impact of Hurricane Maria, JetBlue Airways (Nasdaq: JBLU) will waive change fees and fare differences to allow customers booked for travel to or from Bermuda (BDA) on Thursday, September 15 to voluntarily rebook their travel plans.

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Customers may rebook new travel through Saturday, September 17, 2011 by calling 1-800-JETBLUE (538-2583), or 1-800-884-9616 from Bermuda, prior to the departure time of their originally scheduled flight. Customers with cancelled flights may also opt for a refund to the original form of payment by calling 1-800-JETBLUE (538-2583). Original travel must have been booked on or before September 13, 2011.

All customers booked for travel to/from Bermuda are encouraged to check the status of their flight online at www.jetblue.com prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight via mobile.jetblue.com.

About JetBlue Airways

JetBlue is New York's Hometown Airline™ with other focus cities in Boston, Fort Lauderdale, Los Angeles, and Orlando. Known for its award-winning service and free TV as much as its low fares, JetBlue offers the most legroom in coach of any U.S. airline as well as super-spacious Even More Space seats. JetBlue is also America's first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue's control. Visit www.jetblue.com/promise for details. JetBlue serves 66 cities with 650 daily flights and later this year plans to introduce service to St. Croix and St. Thomas in the U.S. Virgin Islands as well as La Romana, Dominican Republic and Liberia, Costa Rica, subject to government approval. With JetBlue, all seats are assigned, all fares are one-way, and an overnight stay is never required. For information or reservations call 1-800-JET-BLUE (1-800-538-2583), TTY/TDD 1-800-336-5530, or visit www.jetblue.com.

SOURCE JetBlue Airways

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