INDIANAPOLIS, June 10, 2013 /PRNewswire/ -- iSALUS Healthcare, a privately held Electronic Medical Records and Practice Management solutions provider, today announces Kimberly Poland as Vice President of Client Engagement. Kim undertakes this role after leading multiple positions within the organization. Most recently, Kim served the leadership team as Vice President of Operations where she led the operations and sales teams during unprecedented growth period for the company.
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With such noteworthy client adoption and onboarding, iSALUS has committed appropriate resources to ensure client satisfaction as well as best-in-class engagement across its diverse portfolio of end-users. In her role, Kim will be responsible for understanding clients' needs in their respective practices as well as educating clients on the changing healthcare landscape. Inherent to her role, Kim will ensure client understanding on the breadth of iSALUS services which will advance optimal financial performance for the medical practices as well as iSALUS Healthcare.
"In an industry plagued with false promises, user disappointment and failed implementations, terms such as 'rip and replace' have tainted the EMR/EHR market. I look forward to best optimizing iSALUS' client relationships by engaging users in conversation, best practices and innovative feature functionality of OfficeEMR. The better we understand our clients, the more effectively we can deploy and develop solutions to meet their needs," said Poland.
Kim has served in various roles during her seven years with iSALUS, drawing from over 13 years of experience within the government and commercial payer environment. She currently serves on the iSALUS Healthcare board, and has been instrumental in the company's growth and retention success including Regional Extension Center (REC) development and deployment strategy. Kim earned her bachelor's degree in business with a minor in internal national economics at Thomas More College.
"Dedication to client engagement is core to iSALUS and certainly a fundamental part of Kim's DNA. In this role, Kim has the ability and resources to focus on the complete 360 degree view of our clients, and how OfficeEMR contributes to a medical practice's success," said Michael Hall, founder and CEO of iSALUS Healthcare.
About iSALUS Healthcare
Founded in 2000, iSALUS Healthcare provides OfficeEMR™ – a web-based EMR program that is one of a few market solutions that is fully unified with a state-of-the-art Practice Management, online Patient Web Portal and secured Chart Sharing capabilities. Based on its functionality, interoperability and security, OfficeEMR meets the meaningful use criteria to receive federal funding from the HITECH Act and is currently 2011-2012 Drummond Certified™ ONC-ATCB as a complete EHR ambulatory provider servicing physicians nationwide. For more information, please visit iSalusHealthcare.com, Facebook, Twitter or call 888.280.6678.
Contact
Jessica Owens, MBA
Marketing & Communications Manager
iSALUS Healthcare
Phone 888.280.6678 Ext 3972
[email protected]
SOURCE iSALUS Healthcare
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