Interviewing Challenging Clients: online course features video examples for social workers

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ProSolutions Training

Apr 09, 2014, 03:01 ET

ATLANTA, April 9, 2014 /PRNewswire-USNewswire/ -- Social workers can start making a difference in their practice immediately with a new online professional development course, Techniques for Interviewing Challenging Clients, from ProSolutions Training (www.prosolutionstraining.com).

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Techniques for Interviewing Challenging Clients, an online course from ProSolutions Training, demonstrates techniques for dealing with different types of challenging clients. (PRNewsFoto/ProSolutions Training) (PRNewsFoto/PROSOLUTIONS TRAINING)
Techniques for Interviewing Challenging Clients, an online course from ProSolutions Training, demonstrates techniques for dealing with different types of challenging clients. (PRNewsFoto/ProSolutions Training) (PRNewsFoto/PROSOLUTIONS TRAINING)

"In this online course, social workers learn modifications that make interviews more effective as they work with clients in increasingly complex situations," says Carla S. Rogg, MSW, President, ProSolutionsTraining.  "The course is focused on forming meaningful connections and improving communication with specific types of clients, in order to identify strengths, goals and next steps."

Through online course content and video demonstrations, students learn specific techniques to:

  • Engage fathers by honoring strengths using motivational interviewing
  • Redirect anxious and angry clients by responding appropriately
  • Build rapport with teens by meeting them where they are
  • Get to the bottom of mixed messages by identifying the cause of the inconsistency

Techniques for Interviewing Challenging Clients is designed for practitioners, supervisors, and managers in social work, psychology, prevention, and rehabilitation in the fields of social services, mental health, aging and other community services (such as home visitors and educators) who are interested in increasing and improving their knowledge and practice of interviewing.  The two-hour course is $25.00 and provides 0.2 free CEUs upon successful completion.  The company has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

ProSolutions Training offers more than 100 online courses for professionals in social services and early care and education.  Courses feature top quality content from experienced practitioner-trainers, and skills-based scenarios that enhance positive transfer of learning in an online format.

CONTACT: ProSolutions Training, 1-800-939-9694

Photo - http://photos.prnewswire.com/prnh/20140409/DC01868

SOURCE ProSolutions Training

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