All-in-one cloud communications and collaboration solution – Intermedia Unite® – recognized for Excellence in Cloud Computing and Internet Telephony, while email protection software – Intermedia AI Guardian – earns Computing Security Excellence Award
SUNNYVALE, Calif., Dec. 6, 2022 /PRNewswire/ -- Intermedia Cloud Communications, a leading provider of cloud communications and collaboration solutions to businesses and the partners that serve them, announced today that TMC, a global, integrated media company, has named Intermedia Unite and Intermedia AI Guardian as 2022 Excellence Award winners.
Intermedia Unite is the all-in-one communications and collaboration platform that helps businesses achieve more productive, efficient employee collaboration and deliver more informed and responsive customer care and support. Users enjoy voice, video conferencing, chat, file sharing and backup, as well as call queues, active call routing, contact directories, and many more contact center features. Unite received the Cloud Computing Excellence Award, presented by TMC's Cloud Computing magazine, for "having effectively leveraged cloud computing to bring a new, differentiated offering to market," as well as the Internet Telephony Excellence Award, presented by TMC's Internet Telephony magazine, for delivering an "exceptional IP Communications solution that is leading the way in this still-growing industry."
Separately, Intermedia AI Guardian took home the Cloud Computing Security Excellence Award from TMC's Cloud Computing magazine. AI Guardian is an advanced, artificial intelligence (AI)-based security solution designed to protect businesses and their employees from dangerous and targeted cyberattacks. Integrated within Intermedia Email Protection – the enterprise-grade email security engine that currently protects millions of mailboxes globally – AI Guardian's algorithms analyze thousands of signals involving the language, context, and historical pattern of emails to prevent increasingly more complex spam, viruses, ransomware, malware, and phishing attempts from ever reaching mailboxes.
"As businesses continue to adjust to hybrid and remote work operating models, it is imperative they have access to the tools that allow their employees to work from wherever, and to do so with reliable and secure confidence," said Jonathan McCormick, Chief Operating Officer and Chief Revenue Officer at Intermedia. "Intermedia Unite and AI Guardian demonstrate what the cloud is capable of, and that's delivering the communications solutions that provide the needed versatility to meet the demands of today's ever-increasing mobile work world, while also protecting valuable data against the rise of sophisticated and malicious cyberattacks. I couldn't be prouder of our team for developing and delivering these solutions, and very much appreciate the recognition from TMC for our efforts."
Intermedia is a cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions, including our flagship product Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and six-years running J.D. Power-certified 24/7 technical support, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.
As a partner-first company, Intermedia goes to work for over 7,300 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.
Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.
For more information about Intermedia, visit www.intermedia.com.
CONTACT:
Mariel Santos
Intermedia
650.241.3025
[email protected]
Intermedia, CORE, Intermedia Unite, and Worry-Free Experience are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries. All other trademarks, service marks, trade names, and copyrights used herein are the property of their respective owners.
J.D. Power 2021 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.
SOURCE Intermedia
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