Intermedia Cloud Communications Announces the Opening of Japan Office to Support Strategic Partner NEC

As NEC continues to expand its global rollout of the NEC UNIVERGE BLUE suite of cloud-based communications and collaboration solutions, Intermedia establishes an office in Japan to support this key market

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Intermedia

Oct 05, 2021, 09:00 ET

SUNNYVALE, Calif., Oct. 5, 2021 /PRNewswire/ -- Intermedia Cloud Communications, a leading provider of cloud communications and collaboration solutions to businesses and the partners that serve them, today announced the opening of its Japan office (operating as Intermedia Technologies Japan G.K.), headed by former NEC executive and current Intermedia Japan President, Makoto Omi. The new Tokyo-based office will enable Intermedia, NEC's exclusive cloud communications partner, to more closely support NEC, one of Japan's market share leaders in on-premises telephony systems, and its efforts to replicate its on-premises success with its unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions that are powered by Intermedia and sold under the NEC UNIVERGE BLUE brand.

The launch of NEC UNIVERGE BLUE in Japan comes at a time when the adoption of cloud communications and collaboration technologies continues to increase. Powered exclusively on the Intermedia cloud platform, UNIVERGE BLUE is a fully integrated suite of secure, highly reliable, hybrid-work ready UCaaS and CCaaS solutions that includes voice; video conferencing; chat; file sync, share and backup; omnichannel contact center; and more. The Intermedia Japan office will support NEC Japan and its partners as they help new and existing customers realize all that the UNIVERGE BLUE cloud has to offer, including solutions that allow businesses to experience the benefits of the cloud without abandoning their current on-premises telephone systems.

"UCaaS and CCaaS are first being introduced to the Japanese market, so we believe that the opportunity is significant. When you combine NEC's tremendous brand recognition throughout the world, along with their significant existing Japanese customer base, NEC is well-positioned to become a dominant cloud communications provider here," said Mr. Omi. "NEC partnered with Intermedia because of the innovative technology, expertise, and partner-first approach we bring to the world of the cloud. This new office puts us right in the middle of the NEC Japanese partner community, and we are excited to support NEC as they sell and deploy UNIVERGE BLUE."

The expansion into Japan, one of the world's largest global communications markets, follows the successful global launches of UNIVERGE BLUE in the US, Canada, the UK, the Netherlands, Italy, and Australia.

"We're thrilled to have the support and partnership of Intermedia as we continue to roll out NEC UNIVERGE BLUE globally," said Susumu Okuyama, VP Global Sales of NEC Platforms Ltd. "Intermedia has proven to be a great partner in all of our launches, including in North America, EMEA and Australia, and we look forward to keeping that momentum going in Japan and beyond."

Intermedia's Japanese office will also support NEC Japan with marketing and product materials, sales support, carrier relations, as well as provide Tier 2 technical support.

For more information about Intermedia Japan: www.intermedia.com/jp

About Intermedia Cloud Communications, Inc.

Intermedia is the cloud communications company that helps over 124,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and five-years running J.D. Power-certified 24/7 technical support, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience™.

As a partner-first company, Intermedia goes to work for over 7,000 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.

For more information about Intermedia, visit www.intermedia.com.

Contact:

Darcy Mekis
Intermedia
650.946.1998
[email protected]

Tammy Olson
Hotwire for Intermedia
619.308.5222
[email protected]

J.D. Power 2020 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

Worry-Free Experience and CORE are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries. All other trademarks, service marks, trade names, and copyrights used herein are the property of their respective owners.

SOURCE Intermedia