SAN FRANCISCO, March 1, 2022 /PRNewswire/ -- The global interactive kiosk market size is expected to reach USD 52.74 million by 2030, registering a CAGR of 7.1% over the forecast period, according to a new study conducted by Grand View Research, Inc. Increasing consumer involvement in the purchase process and an extensive focus on customized service delivery by industry players are the major factors driving the adoption of interactive kiosks.
Key Insights & Findings from the report:
- The market is technology-driven and rapidly evolving market due to continuous advancements in communication and payment technologies.
- This, in turn, has widened the scope of application in various industries, such as retail, banking, hospitality, entertainment, and government.
- The declining prices of hardware and improved transaction safety features have led to increased product adoption by various businesses.
- Mandatory government regulations regarding data privacy/protection and regulatory standards, such as ADA and UL, will have a major impact on the adoption of interactive kiosks as a service delivery tool.
- Asia Pacific regional market is expected to witness the fastest CAGR over the forecast period.
Read 104-page market research report, "Interactive Kiosk Market Size, Share & Trends Analysis Report By Type (Self-service Kiosks, ATMs), By Component (Hardware, Services), By End Use (BFSI, Healthcare), By Region (APAC, EU), And Segment Forecasts, 2022 - 2030", published by Grand View Research.
Interactive Kiosk Market Growth & Trends
The geographical expansion and service enhancement using interactive kiosks enable companies to offer convenient, swift, and hassle-free service to customers with enhanced safety and security. The North American regional market dominated the global market in 2021.
The region's growth can be attributed to incumbents of the retail and BFSI verticals, who continue to deploy interactive kiosks as part of their efforts to enhance the consumer experience. However, the Asia Pacific regional market is expected to register the fastest CAGR over the forecast period as the retail, hospitality, BFSI, and healthcare verticals continue to grow. Incumbents of these industries continue to emphasize customer engagement. Based on end uses, the market has been further segmented into BFSI, retail, food & beverage, healthcare, government, travel & tourism, and others. Manufacturers have developed multiple self-service kiosks solutions for segments, such as travel & tourism, and healthcare.
These interactive kiosks enable customers to carry out self-check-in/-out in hotels, carry out self-baggage check-in, book tickets, view product information, book appointments, and so on. Stringent regulatory and legal standards, such as the General Data Protection Regulation (EU GDPR), Americans with Disabilities Act (ADA), and UL standards, are the significant challenges impacting the broader adoption of interactive self-service kiosks. GDPR compliance focuses on protecting customers' private data to enhance safety and prevent unauthorized access to private information. The ADA standards provide access specifications to any public access system for disabled individuals. However, the threat of cyber-attacks and high costs of installation, maintenance, &support may hinder the market growth.
Interactive Kiosk Market Segmentation
Grand View Research has segmented the global interactive kiosk market based on component, type, end-use, and region:
Interactive Kiosk Component Outlook (Revenue, USD Million, 2017 - 2030)
- Hardware
- Display
- Printer
- Others
- Software
- Windows
- Android
- Linux
- Others (iOS, Others)
- Service
- Integration & Deployment
- Managed Services
Interactive Kiosk Type Outlook (Revenue, USD Million, 2017 - 2030)
- Automated Teller Machines (ATMs)
- Retail Self-Checkout
- Self-Service
- Vending
Interactive Kiosk End-use Outlook (Revenue, USD Million, 2017 - 2030)
- BFSI
- Retail
- Food & Beverage
- Healthcare
- Government
- Travel & Tourism
- Others
Interactive Kiosk Regional Outlook (Revenue, USD Million, 2017 - 2030)
- North America
- U.S.
- Canada
- Europe
- U.K.
- France
- Germany
- Asia Pacific
- China
- Japan
- India
- Singapore
- Thailand
- Indonesia
- Malaysia
- Vietnam
- Australia
- Latin America
- Brazil
- Middle East & Africa
List of Key Players of Interactive Kiosk Market
- NCR Corp.
- Diebold Nixdorf AG
- ZEBRA Technologies Corp.
- Advanced Kiosks
- Embross Group
- GRGBanking
- IER SAS
Check out more related studies published by Grand View Research:
- Smart Advertising Market - The global smart advertising market size is expected to reach USD 2,175.8 million by 2025, registering a CAGR of 19.4% from 2019 to 2025, according to a new study conducted by Grand View Research, Inc. The capability of smart advertising to deliver highly customized multimedia content to target customers is a key factor anticipated to drive market growth.
- ATM Market - The global ATM market size is expected to reach USD 29.89 billion by 2028. It is expected to expand at a CAGR of 4.9% from 2021 to 2028.
- Self-service Technology Market – The global self-service technology market size is expected to reach USD 46.03 billion by 2027 and is expected to grow at a CAGR of 6.7% from 2020 to 2027. The market is poised to grow at a significant pace owing to the numerous benefits offered by the technology for both the customers and businesses.
Browse through Grand View Research's Next Generation Technologies Industry Research Reports.
About Grand View Research
Grand View Research, U.S.-based market research and consulting company, provides syndicated as well as customized research reports and consulting services. Registered in California and headquartered in San Francisco, the company comprises over 425 analysts and consultants, adding more than 1200 market research reports to its vast database each year. These reports offer in-depth analysis on 46 industries across 25 major countries worldwide. With the help of an interactive market intelligence platform, Grand View Research Helps Fortune 500 companies and renowned academic institutes understand the global and regional business environment and gauge the opportunities that lie ahead.
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