ASHBURN, Va., Aug. 19 /PRNewswire/ -- Intelligent Decisions, Inc. (ID), a premier global technology solutions provider specializing in Information Technology capabilities, proudly announces that it has received the Cisco Channel Customer Satisfaction Excellence award, the highest distinction a partner can achieve. ID is currently a Cisco Gold Certified Partner and now joins the top echelon of customer-focused Cisco partners in the United States.
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In order to qualify for this annual recognition, ID was required to meet two criteria: achieve a minimum of 30 survey responses in a rolling calendar year and score a minimum weighted average of 4.6 in customer satisfaction on pre and post-sales support on the regional Customer Satisfaction surveys. ID exceeded this requirement by achieving a 4.9 out of a possible 5.0. The positive results shown in these surveys can be found throughout ID's customer base and is an excellent differentiator when comparing solutions' companies.
The new designation will be displayed inside Cisco's Partner Locator tool to help differentiate ID from its competitors. Both enterprise organizations and Cisco personnel, searching to engage with best-in-class Cisco partners, will see this additional distinction in the locator tool.
ID has been collaborating with Cisco to provide a number of technology solutions in areas such as Network Access Control; Unified and Wireless Communications; Enterprise Service Provider and LAN Switches; and various Data Center initiatives for the government over the past few years. Combining the innovative product lines of Cisco with ID's proven professional services and integration capabilities provides solutions that exceed customers' expectations while meeting stringent federal requirements.
"We are honored that Cisco has recognized our commitment to our customers with the Customer Satisfaction Excellence award," said Harry Martin, President and CEO of Intelligent Decisions. "This is a significant achievement for our team because it is awarded solely based on the feedback from our customers. Customer satisfaction is one of our core values that continues to drive our success."
About Intelligent Decisions, Inc.
Headquartered in Ashburn, VA, Intelligent Decisions (ID), a premier global systems integrator, provides a broad range of innovative, IT professional services, software, hardware and manufacturing solutions to Federal, State and Local governments and Fortune 1000 customers. Ranked on the VAR 500, Inc. 5000, CRN's Fast Growth 100 and Washingtonian's Best Places to Work, ID offers best-value pricing and helps clients meet their strategic goals and mission objectives.
For more information, visit www.intelligent.net or call toll-free 800-929-8331.
Contact |
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Brady Kavulic |
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Senior Marketing Manager |
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703.554.1619 |
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SOURCE Intelligent Decisions, Inc.
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