Insurance Leaders Convene to Shape the Future of Claims and Underwriting in the Age of AI

At its inaugural Property Claims Leadership Forum, Eagleview brought together industry executives and unveiled new research exploring how artificial intelligence is transforming risk assessment, claims workflows, and decision-making across the insurance value chain.

ROCHESTER, N.Y., Oct. 9, 2026 /PRNewswire/ -- The U.S. averaged 23 weather and climate disasters per year over the past five years, each costing more than a billion dollars in claims, more than double the long-term average of about nine, according to NOAA. This is a crisis for the insurance industry and is forcing leaders to understand and scale new solutions to evolve with the times. Eagleview has long been a trusted partner in supporting the evolution of the industry and this convening with senior insurance leaders, innovators, and decisionmakers in Half Moon Bay focused on what the future of property intelligence, claims, risk, and AI-driven transformation mean. 

The conversation centered on the role of technology in improving core business processes as carriers navigate a rapidly changing risk landscape. Across the board, attendees expressed appetite for greater AI experimentation and a growing capacity to invest as the tools mature and begin to deliver on their potential. Hosted by Eagleview, a leader in aerial imagery and geospatial intelligence, the gathering known as the Property Claims Leadership Forum, also marked the launch of the company's newest research on how AI is transforming underwriting, claims, and decision-making across the insurance value chain.

"We believe coming together is the key to sustained growth in the industry and to navigating the evolution of the risk profile, particularly as AI makes it increasingly more possible to move from reactive to proactive management of risk," said Piers Dormeyer, CEO of Eagleview. "What came through this week is that leaders are deeply engaged in improving their businesses, and they increasingly see AI as the way to do it. Attendees are focused on both the near- and far-term changes AI is bringing, from the shifting dynamics of automation and loss adjustment expenses (LAE), to changes in how we process risk, to more tailored policy offerings, to new ways of improving speed to settlement and customer experience. More than ever, the industry is seeing clearly how these tools can deliver on that promise. The takeaway is that now is the time for carriers to invest and prepare for the challenges ahead."

Roughly two-thirds of insurers plan to increase AI investment over the next 12 to 24 months, and nearly 60% expect the technology to reshape their business models within three years, according to an April 2026 AM Best survey. Yet only about one in ten property-and-casualty carriers has moved AI beyond pilots and into production, per Capgemini's 2026 World Property and Casualty Insurance Report, even as the carriers furthest along report materially stronger revenue growth and share-price performance than their peers.

Closing the Information Gap Between Bind and Loss

Wildfire is the fastest-growing catastrophe risk of all, with insured losses climbing an estimated 12% a year, and in 2025, wildfires, storms, and floods drove a record 92% of the world's $107 billion in insured catastrophe losses. And the financial stakes keep climbing: global insured catastrophe losses have risen 5–7% a year in real terms over the long run, reaching $107 billion in 2025, according to Swiss Re. 

Wildfire response is also what prompted Eagleview's newly unveiled white paper, From Pricing Risk to Managing It: Your 2026 Property Intelligence Briefing, on how AI and property intelligence are changing what carriers can do in the period between bind and loss. Authored by Patrick Gill, Eagleview's SVP and General Manager of Insurance and Commercial Solutions, and Jenna Kinsman, Eagleview's VP and Head of Insurance Solutions, the paper's central argument is that the information asymmetry between a carrier and the properties on its book is closing quickly enough that operating models built around that gap are beginning to show their age.

The research focuses on what carriers can act on now: portfolio intelligence and policy-in-force review, pre-loss identification and intervention, and faster, more accurate claims handling in the aftermath of catastrophic events. It grounds that argument in Eagleview's own experience during the Los Angeles wildfires earlier this year, when the company's claims-assessment teams worked manually through carrier property lists in the days after the fires. In parallel, Eagleview Horizon (the company's AI-powered geospatial property intelligence platform, now in early access) completed comparable portfolio-wide damage assessments in a fraction of the time of their human-only counterparts. The possibility to move that quickly held big promises. 

"Eagleview Horizon took a process that would previously have taken weeks and completed it in minutes," said Gill. "That means faster delivery, a better experience for policyholders, and greater capacity to manage risk."

Technology Adoption Can't Come Fast Enough

Two questions ran through every session: how far and how fast the industry can move toward autonomous claims, and what AI ultimately means for the economics of coverage. Attendees noted that with catastrophe losses like the Los Angeles wildfires, its no longer a nice to have to be able to compress the coverage timelines but a competitive necessity. And yet, across sessions, leaders were clear that the goal is not to remove people from the process but to equip them so as to keep expert adjusters and underwriters in the loop while AI handles the scale and speed humans can't. 

Carriers looking to move from pricing risk to managing it can read Eagleview's new white paper on AI and property intelligence, available now here.

Eagleview Horizon is currently available to select customers though our Eagleview Horizon Charter Program. Carriers interested in joining the program can contact Eagleview directly. Carriers interested in joining the Horizon early access program can contact Eagleview directly. 

The Property Claims Leadership Forum will return for a second year with dates to be announced. 

About Eagleview

Eagleview is an industry leader in geospatial intelligence (GeoAI), delivering AI-powered property intelligence solutions that enable customers across a broad range of industries to explore properties and structures with precision, act on solutions today, and identify tomorrow's opportunities. For more than 25 years, Eagleview has built proprietary property imaging and intelligence technology, accumulating in more than 300 patents meanwhile generating over 3.5 billion high-resolution images resulting a library that encompasses 96% of the U.S. population. With Eagleview's trusted insights, customers can make business decisions that matter.

SOURCE Eagleview Technologies, Inc.