Increase IT Maturity and Prevent Problems in the Data Center

Videos show how capacity management software helps companies reach business, IT and systems management goals.

News provided by

TeamQuest Corporation

May 27, 2010, 12:05 ET

CLEAR LAKE, Iowa, May 27 /PRNewswire/ -- TeamQuest Corporation, the global leader in IT Service Optimization (ITSO), shows how one customer used TeamQuest Performance Software to become more proactive and help grow the business in a three-part video series.

The three videos feature members from the Law School Admission Council Information Services Team explaining how they:

  • Show IT's value to the business
  • Journey toward greater IT maturity
  • Exceed systems management goals

"Each video shows the path LSAC took to meet its IT objectives," said Director of Corporate Marketing Jennifer Merfeld. "It's representative of the journey that many IT shops are taking to implement more mature processes as service delivery needs increase and systems become more complex."

The role of IT is changing to focus more on managing services in order to meet business needs rather than managing technology. IT organizations are facilitating or brokering the computing power needed to support services, whether through traditional IT infrastructure or via some form of cloud computing.

"This three-part series provides an example of how IT organizations can realize greater success through increased maturity," said Merfeld. Read more on the Capacity Management Maturity Model .

Watch the video and join the discussion.

About TeamQuest Corporation

TeamQuest Corporation is the global leader in IT Service Optimization (ITSO), specializing in Capacity Management software. TeamQuest helps IT organizations consistently meet service levels while minimizing costs and mitigating risks. By combining performance data and business metrics, TeamQuest software enables IT organizations to provide accurate, objective information as input to critical business decisions. Companies around the world trust TeamQuest software to help them proactively improve service delivery and support best practices.

For more information, visit www.teamquest.com or call +1-641-357-2700. In Europe, Middle East and Africa, call +46-31 80 95 00, and in Asia Pacific call +61 3 9641 2288.

SOURCE TeamQuest Corporation

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