Impact Sourcing: A Bold New Model for BPO Hiring in a Global Economy

MOUNTAIN VIEW, Calif., March 19, 2015 /PRNewswire/ --

Impact Sourcing (IS) is a business process service delivery model that provides quality and cost, at parity with traditional Business Process Outsourcing (BPO), but with optimized enhancements. Impact Sourcing employs individuals with limited opportunity for sustainable employment as principal workers in Business Process Outsourcing (BPO) centers to provide high-quality, information-based services to domestic and international public and private-sector clients.

Attend this webinar to learn about:

• A qualified, trained talent pool with skill sets aligned to match client needs,
• Lower attrition rates and higher corresponding levels of employee engagement
• Opportunities to fulfill corporate social responsibility and diversity objectives

This briefing will be beneficial for HR managers, recruiters, talent managers and BPO providers interested in an alternative hiring model. A new report funded by the Rockefeller Foundation estimates that the field of Impact Sourcing, employing socioeconomically disadvantaged people in Business Process Outsourcing (BPO) centers, is currently $4.5 billion and has the potential to reach $20 billion and employ 780,000 by 2015.

Supporting Quotes

"Impact Sourcing is good for business and good for communities," says Frost & Sullivan Customer Contact Principal Analyst Michael DeSalles.  "I believe that in the future, global BPOs will leverage impact sourcing as a competitive advantage while meeting corporate social responsibility goals across geographies."

Registration

• To attend the briefing, you can register by visiting: http://bit.ly/1EwoC73
• For further information email [email protected] your full name, job title, company name, company telephone number, company email address and website, city, state and country.

Receive a recorded version of the briefing anytime by submitting the aforementioned contact details.

About Frost & Sullivan

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For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

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Contact:
Clarissa Castañeda
Frost & Sullivan
+1.210.477.8481
[email protected]

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