IKEA Canada Initiates Precautionary Recall on IKEA SULTAN Crib Mattresses

There have been no reported injuries in Canada

BURLINGTON, ON, April 30, 2015 /CNW/ - While no incidents of injuries have been reported to IKEA worldwide, IKEA Canada is initiating a precautionary recall on SULTAN crib mattresses today. The SULTAN range of crib mattresses have not been sold in Canada since August 2010, however IKEA is urging customers who have purchased a SULTAN crib mattress in the past to measure the gap between the mattress and crib to ensure the gap is not greater than 3 cm. The recall is being initiated as a result of one SULTAN crib mattress being found to be non-compliant.

The safety of everyone who comes into contact with our products is of the utmost importance to IKEA; therefore we adhere to the strictest global standard on product safety. Both Health Canada and IKEA follow the ASTM standard, from the United States, for how to measure a crib mattress.

How to measure gap:

• Let new mattresses air for 72 hours after unpacking. It takes 3-4 days for the mattress to assume its proper shape and volume.
• Remove all bedding, for example fitted sheets.
• Check any gap using a measuring tape.
• There should not be a gap greater than 3 cm when the mattress is pushed firmly against any side of the crib

If customers do not have a gap greater than 3 cm between mattress and crib ends, there is no need for action.

IKEA is asking all customers who find a greater than 3 cm gap to contact the Returns & Exchange department at their local store or to call Customer Service toll free at 1-800-661-9807 for an exchange or refund. Proof of purchase (receipt) is not required by IKEA for this recall.

About IKEA:
IKEA is a leading home furnishings retailer with 361 stores in more than 50 countries worldwide, which are visited by 821 million people every year. IKEA Canada has 12 stores which are visited by over 25 million people every year. Last year the IKEA.com websites attracted 1.6 billion visitors. Founded in 1943, IKEA's business philosophy is to offer a wide range of products of good design and function at prices so low, the majority of people can afford them. For more information on IKEA, please visit: www.IKEA.ca.

SOURCE IKEA Canada

Image with caption: "IKEA Canada Initiates Precautionary Recall on IKEA SULTAN Crib Mattresses (CNW Group/IKEA Canada)". Image available at: http://photos.newswire.ca/images/download/20150430_C3084_PHOTO_EN_15944.jpg

Image with caption: "IKEA Canada Initiates Precautionary Recall on IKEA SULTAN Crib Mattresses (CNW Group/IKEA Canada)". Image available at: http://photos.newswire.ca/images/download/20150430_C3084_PHOTO_EN_15945.jpg

Related Links

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