ICMI Training Symposium Leads Contact Centers in Improving Performance
Contact center professionals spent week learning, networking and sharing best practices
LAS VEGAS, Sept. 25, 2014 /PRNewswire/ -- The strength of ICMI Training Symposium, a week of first-class, widely-respected professional development courses, continues to impress top organizations. ICMI announces results of the training event:
- 125+ attendees from the U.S. and abroad
- 5 industry-expert instructors
- 9 in-depth courses on critical industry topics
"We're thrilled with the strong attendance at this event, which is a testament to the contact center community's ongoing commitment to customer service excellence," remarked Joy Sobhani, ICMI's Professional Development Director. "ICMI is proud of the role we play in helping our customers achieve success."
ICMI has also finalized the dates and venues for its 2015 Training Symposium events.
March 17-20, 2015 | San Diego, CA
Register before Feb 6 for Early Bird Savings!
June 23-26, 2015 | Alexandria, VA
Register before May 15 for Early Bird Savings!
November 10-13, 2015 | Scottsdale, AZ
Register before Oct 2 for Early Bird Savings!
About ICMI Training Symposiums
If you're a call center professional looking to enhance your knowledge on a wide range of subjects, the ICMI Las Vegas Training Symposium is the place to be. Value-priced passes, extending from one to four days, cover an array of critical industry topics ranging from strategy to hands-on coaching, from knowledge management to financials. And with eight different courses to choose from, you can customize your learning experience by focusing on the specific areas that meet your interest.
To receive email updates on the training event, register for the ICMI training newsletter.
Photo - http://photos.prnewswire.com/prnh/20140922/147566
SOURCE International Customer Management Institute (ICMI)
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