WESTCHESTER, Ill., July 25, 2017 /PRNewswire/ -- Insurance Auto Auctions, Inc. (IAA), a business unit of KAR Auction Services, Inc., (NYSE: KAR), and the leading live and live-online salvage auto auction company, today announced its latest innovation, Active Inventory Management™. The Active Inventory Management™ service enables insurance company customers to save time and resources by outsourcing their entire salvage inventory management process to IAA.
"IAA developed the Active Inventory Management™ solution to help our insurance customers streamline their salvage management process and generate better economic returns," said John Kett, CEO and president, IAA. "IAA is committed to providing the tools, resources, and technology needed to deliver an unmatched customer experience. Active Inventory Management is the latest enhancement in this effort, and early adopters have already seen improved results in returns, cycle time and internal expense."
Utilizing IAA's unique CSAToday® platform, the salvage industry's first mobile vehicle inventory management tool, IAA is able to actively monitor vehicles, identify issues, and coordinate any resolutions through its dedicated customer service team. Together with the Active Inventory Management Solution™, IAA hopes to help customers drive higher levels of satisfaction and retention amongst their own customer-base. Additionally, with salvage inventory often managed by insurance company employees with multiple responsibilities, Active Inventory Management™ provides a turnkey alternative that can improve APD process efficiency and keep employees focused on other value-added responsibilities.
As an industry leader in technology and innovation, IAA continues to develop new capabilities like Active Inventory Management™ that address and anticipate the needs of salvage buyers and sellers. The company was the first to invest beyond the physical auction and provide sellers and buyers with technology solutions that decrease cycle times, increase customer satisfaction, and help manage costs.
IAA Contacts
Media Inquiries:
Jeanene O'Brien
708.492.7328
[email protected]
KAR Contacts
Media Inquiries:
Tobin Richer
(317) 249-4521
[email protected]
About Insurance Auto Auctions, Inc.
Insurance Auto Auctions (IAA)'s unique live and live-online salvage vehicle auction platform is part of an end-to-end remarketing solution providing global buyers opportunities to bid on and purchase total loss, donated, higher mileage, and clean-title vehicles. IAA is a business unit of KAR Auction Services (NYSE: KAR), a FORTUNE 1000 global auto remarketing and technology services company. Utilizing cutting-edge technology, IAA's model enables insurance companies, fleet and rental companies, banks, and the general public to simultaneously participate in multiple auctions online and in-person. Headquartered in Westchester, Illinois, IAA has over 2,800 employees and more than 170 facilities across the U.S. and Canada. www.iaa-auctions.com.
About KAR Auction Services
KAR Auction Services (NYSE: KAR) provides sellers and buyers across the global wholesale used-vehicle industry with innovative, technology-driven remarketing solutions. KAR's unique end-to-end platform supports whole car, salvage, financing, logistics and other ancillary and related services, including the sale of more than 5 million units valued at over $40 billion through our auctions. Our integrated physical, online and mobile marketplaces reduce risk, improve transparency and streamline transactions for customers in 110 countries. Headquartered in Carmel, Indiana, KAR has approximately 17,400 employees across the United States, Canada, Mexico and the United Kingdom. www.karauctionservices.com.
SOURCE Insurance Auto Auctions, Inc.
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