HUNTSVILLE, Ala., March 31, 2020 /PRNewswire/ -- In these trying and uncertain times, Hometown Lenders is still here to serve their clients and take the necessary steps to ensure loans are still closing.
Hometown is expecting to have the capability within the next week to be able to complete mortgage transactions up to 90% online, cutting the interaction time down tremendously.
About 3 months ago, while many other Lenders were cutting due to winter months, Hometown Lenders was hiring underwriters quickly to drive down their turn times to give an instant underwrite to our loan originating partners. When volume exploded recently, this left Hometown Lenders in a great position to quickly underwrite loans while other lenders' turn-times slowed down dramatically. While others were measuring in days, Hometown Lenders was still underwriting within hours of submission.
"We are doing everything we can to ensure the safety of all parties involved while still maintaining the customer service levels that have been behind our growth," said John Taylor, President of Hometown Lenders, "We are working very hard to make sure our employees are taken care of, but at the same time provide the services that are helping thousands of our clients that have never needed financial assistance more than now."
As seen in Hometown's thousands of reviews, click here to view the latest, they put a premium on giving their customers the highest quality experience they can.
Hometown is also stepping up and leading the charge on providing for their community, ensuring that individuals that need assistance still receive it through the Lunches of Love program with their partner Mission Firefly.
When area schools shut down due to the COVID-19 crisis, Hometown Lenders and their 501C3 partner Mission Firefly wasted no time jumping in to help. With over 1200 kids in our school system that do not have food on the weekends to eat, time was essential to make sure these children were fed during the extended school break. With community partners, HTL responded within hours to pack and distribute "extended leave" bags for the children and continues to do so each week to make sure our children are taken care of.
The employees at Hometown could talk for hours on what the mission work means to them, but an awesome article was most recently done by AL.com and it says it all. Click here to read it!
Want to serve in your community? Or check out our many loan options to see if one of them would be a fit for you? Please visit our website! We can still offer you our services remotely.
Hometown is able to complete mortgage loans in over 40 states and has over 80 locations to serve you!
Equal Housing Lender
NMLS #65084
SOURCE Hometown Lenders
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