Human Factors International Earns ISO 9001:2008 Certification for Consulting and Training Services

FAIRFIELD, Iowa, Nov. 19, 2013 /PRNewswire/ -- Human Factors International (HFI) has been awarded ISO 9001:2008 certification for the quality management systems it has in place for its consulting and training services.

HFI is the world's largest company specializing in user-centered design and the first global UX design company to earn ISO certification. HFI-India, a wholly owned subsidiary of HFI, earned ISO certification in 2004.

"Earning the ISO 9001:2008 certification, an internationally recognized symbol of quality, underscores our commitment to quality management and constant improvement," said HFI Global President Jay More. "HFI is committed to providing clients with the best possible UX design consulting and training service, and we apply quality management processes throughout our operations—from administration through systems support."

ISO 9001:2008 certifies the compliance to a global quality management standard including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. HFI's compliance with the ISO standard was certified by TUV USA, Inc, a leading certifying authority.

About Human Factors International

Human Factors International (HFI) is the global leader in user-centered design. Uniquely focused on helping clients develop mature and effective practices in user-centered design, HFI provides a complete and seamless suite of advisory, consulting, project completion,  training, certification, methods, standards, and tools to help clients institutionalize user (customer) centricity.
HFI design projects ensure an unbroken golden chain, from executive intent, through user experience strategy and innovation, to structural and detailed design. HFI goes beyond usability, applying persuasive engineering methods to influence customers to use digital channels, engage, and convert.

HFI corporate headquarters are located in Fairfield, Iowa, with regional offices throughout the United States, Europe, Africa, and Asia. Visit www.humanfactors.com.

SOURCE Human Factors International

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