Hortonworks Data Platform Users Are Invited To Join The Journey Sciences™ Movement
ClickFox, the pioneer in journey analytics, announced today that their CEA platform has been certified on Hortonworks Data Platform (HDP™) and is available for General Availability
DENVER, Sept. 30, 2015 /PRNewswire/ -- With this certification, Business Analysts and Data Scientists are now empowered to join the Journey Sciences™ revolution! The ClickFox CEA Platform is the first application in Hadoop that surfaces end-to-end journeys from massive amounts of uncorrelated RAW data to generate the most intelligent enterprise data to solve Customer Experience use cases. ClickFox's unique capability produces a contextualized Journey Dataset that when used by applications, predictive models, decisioning systems, alerting systems, and any existing system in the Enterprise, will lead to billions of dollars of revenue opportunity through a library of Use Cases! This empowers Business Analysts and Data Scientists to make precise, informed, decisions by leveraging contextualized data across proven use cases, such as: Digital Effectiveness, Digital Transformation, Service Migration, Repeat Contact, Field Service Optimization, Customer CSAT and overall Customer Experience.
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"ClickFox, one of Hortonworks Certified partners, helps businesses surface new analytics and metrics that can help drive transformation," said Mitch Ferguson, vice president of business development at Hortonworks. "Enterprise customers using or planning to use HDP will greatly benefit from the business insights provided by ClickFox CEA."
ClickFox is the creator of the journey data standard and the only specialized journey solution certified and embedded in Hadoop. With over a decade of expertise monetizing the world's largest customer interaction sources, we have proven success transforming big data into connected, dynamic journeys delivering billions in incremental revenue, operational efficiencies and c-sat improvements to our clients.
We see Journey Sciences™ as the next generation of Data Analytics & Data Science. Join the Journey Sciences™ movement.
SOURCE ClickFox, Inc.
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