HDI Honors Top Technical Support Professionals and Teams with Industry Awards
Five Winners Recognized at the HDI 2015 Conference & Expo for Achieving the Highest Levels of Customer Satisfaction
COLORADO SPRINGS, Colo., April 7, 2015 /PRNewswire/ -- HDI, the first membership association and certification body created for the technical support industry, announced the winners of the 2015 HDI Technical Service and Support Awards. Each year, HDI honors the individuals, teams, and organizations that have enhanced the image of the technical service and support industry by achieving and maintaining the highest standards of quality and customer satisfaction. Awards winners were announced at the recent HDI 2015 Conference & Expo held March 24-27 at the Mandalay Bay Convention Center in Las Vegas. The industry's largest and most prestigious annual event, HDI 2015 drew nearly 2,500 attendees and featured extraordinary keynote speakers, compelling program tracks, content-rich breakout sessions, an Expo Hall packed with innovative solution providers, and the HDI awards program, which grants the highest honors in the technical service and support profession. To view the full details on each HDI award, visit: www.ThinkHDI.com/Awards.
Judging panels were involved in a rigorous selection process with more than 350 total submissions considered for five award categories. Panels were comprised of distinguished and expert judges tasked with selecting the industry's top team, manager, analyst, desktop support technician, and local HDI chapter.
....and the winners are:
HDI Team Excellence Award*
Whataburger
HDI Manager of the Year*
Chris Meadows, Lowe's
HDI Analyst of the Year*
Western Region:
Andrew Hedman, Solar Turbines Incorporated
HDI Desktop Support Technician of the Year*
Western Region:
Jon Hess, PepsiCo
HDI Local Chapter Officer of the Year
Sandy Seroskie, Capital Area Local Chapter
*Award sponsored by Robert Half Technology.
For more information on each award recipient, visit: ubm.io/2015Winners
"This year's conference was another exciting, motivating, and rewarding experience for all," says Leslie Cook, HDI's director of membership. "It is such a thrill for HDI and Robert Half Technology, our premier awards sponsor, to recognize our finalists and honor our recipients each year. There are leaders at every level in an organization, and HDI has long recognized the value each individual brings to a team and each team brings to the IT organization. We're so proud of all of our award winners, and we wish them continued success."
For additional highlights from the 2015 HDI Conference & Expo, visit hdiconference.com/photos.
About HDI
Founded in 1989, HDI is the first membership association and certification body created for the technical service and support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better connect with customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com.
About UBM Tech
UBM Tech engages technology professionals live and online through its world-class brands, including Black Hat, InformationWeek, Enterprise Connect, Game Developers Conference (GDC), Dark Reading, HDI, GTEC, Network Computing and Interop. We're dedicated to fostering real engagement by creating environments where the technology industry can make connections, share insights, and network effectively. UBM Tech is the only media company that delivers large-scale industry events, leading online brands and content marketing services serving the Enterprise IT, Information Security, Game Development, Enterprise Communications and Technical Services and Support communities. UBM Tech is a part of UBM (UBM.L), a global provider of media and information services with a market capitalization of more than $2.5 billion. For more information, go to http://tech.ubm.com.
About Robert Half Technology
With more than 100 locations in North America and Europe, Robert Half Technology is a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Robert Half Technology offers online job-search services at www.rht.com.
Contact:
Kimberly Samra
HDI PR
[email protected]
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SOURCE HDI
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