HCR ManorCare Honors 2018 Second-Quarter National Champion of Caring

TOLEDO, Ohio, July 19, 2018 /PRNewswire/ -- HCR ManorCare takes great pride in its helpful, caring and responsive employees who are committed to providing quality care to our patients and residents. Our employees around the country are regularly honored at their locations by patients, residents, family members and fellow employees for the care and caring they provide. Our company has taken the recognition a step higher in launching a program that honors on a quarterly basis an HCR ManorCare Champion of Caring, a national champion across all service lines.

2018 Second-Quarter Champion Announced
"I am pleased to announce that our 2018 second-quarter HCR ManorCare Champion of Caring is Ruben Ganancial, LVN nurse supervisor at ManorCare Health Services in Walnut Creek, California," said David Parker, executive vice president and chief operating officer. "Ruben demonstrates day in and day out the qualities we strive for from all our employees in being helpful, caring and responsive to the needs of our patients and residents." In Ruben's 14 years with ManorCare – Walnut Creek, he has been a mentor, preceptor and a go-to person for the whole center team. Patients, physicians and families count on Ruben when they visit or call to get up-to-date information, describing him as conscientious, efficient, courteous and cheerful. Returning patients frequently request Ruben's unit in order to be in his care. Surveyors note his remarkable consistency and commitment. He leads by example, putting his team members first and always being quick to recognize coworkers' exceptional customer service. In turn, newer nurses have remarked on his responsiveness and contributions as a mentor.

Ruben was chosen from among finalists representing each of HCR ManorCare's six operating divisions. Each of the finalists had already distinguished her- or himself by being chosen a Divisional Champion of Caring from among thousands of employees. Divisional finalists not chosen as the national champion in the past three quarters joined six new divisional finalists in the selection pool for the 2018 second quarter. The five new finalists in addition to Ruben for the second quarter were:

• LeDrew Davis, Floor Tech, ManorCare Health Services – Allentown, Pennsylvania
• Michele Dieterich, Housekeeping Aide, Arden Courts of Westlake, Ohio
• Brian Keith Jinks, Physical Therapy Assistant, ManorCare Health Services – Decatur, Georgia
• Chrissy Loose, Home Health Aide, Heartland Hospice of Davenport, Iowa
• Penny Roth, Housekeeping Aide, ManorCare Health Services – Florissant, Missouri

Each of our finalists had the qualities we were looking for in an HCR ManorCare Champion of Caring. We congratulate Ruben, our 2018 second-quarter HCR ManorCare Champion of Caring, and also his peer finalists. All exhibit the qualities of champion caregivers.

The HCR ManorCare health care family comprises locations that are leading providers of short-term, post-acute services and long-term care. More than 50,000 caregivers nationwide provide quality care for patients and residents through a network of nearly 500 skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. These locations operate primarily under the respected Heartland, ManorCare Health Services and Arden Courts names.

SOURCE HCR ManorCare

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