Hawaiian Waives Change Fees for Travel Affected by Winter Storm Nemo

Customers Advised to Check Website for Schedule Updates

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Feb 07, 2013, 11:54 ET

HONOLULU, Feb. 7, 2013 /PRNewswire/ -- Hawaiian Airlines has announced that it will waive reservation change fees and differences in fares for customers who need to change their travel plans because of Winter Storm Nemo.

(Logo: http://photos.prnewswire.com/prnh/20040827/LAF044LOGO)

Effective immediately, customers holding tickets issued on or before Wednesday, February 6, 2013 for travel on Hawaiian this Friday, February 8, and Saturday, February 9, between the U.S. East Coast (including travel connecting in the U.S. East Coast) and Hawai'i, will be permitted to change their reservations without charge to flights departing on or before Tuesday, February 12, 2013.

All change fees and applicable difference in fares will be waived provided that changes are made prior to the departure time of the originally scheduled flight and are made in the same class of service (i.e., Coach to Coach or First to First), based on seat availability and subject to the restrictions noted above.

Flight changes must be made by Hawaiian's personnel in its reservations department or at the airport. Normal refund rules will apply. Customers needing assistance should call Hawaiian's reservations department at the toll-free number 1-800-367-5320.

Hawaiian's Flight 50 from Honolulu to JFK on February 8 and Flight 51 from JFK to Honolulu on February 9 are currently expected to operate on schedule. However, the departure times for both flights may change, depending on the weather conditions resulting from Winter Storm Nemo. Customers holding tickets for these two flights are advised to check Hawaiian's website, www.HawaiianAir.com, for any updates before leaving for the airport.

About Hawaiian Airlines
Hawaiian has led all U.S. carriers in on-time performance for each of the past eight years (2004-2011) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai'i.

Now in its 84^th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawai'i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, the Philippines, Australia, American Samoa, and Tahiti. New nonstop service will begin between Honolulu and Auckland, New Zealand on March 13, 2013, and between Honolulu and Taipei, Taiwan in July 2013. Hawaiian also provides approximately 170 daily jet flights between the Hawaiian Islands.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines).

SOURCE Hawaiian Airlines