Hawaiian Airlines Waives Change Fee For Customers Affected By Hurricane Sandy

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Oct 27, 2012, 02:15 ET

HONOLULU, Oct. 27, 2012 /PRNewswire/ -- Hawaiian Airlines has announced that it will waive reservation change fees and differences in fares for customers who need to change their travel plans because of Hurricane Sandy.

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Effective immediately, customers who are ticketed for travel on Hawaiian Airlines through October 31, 2012, for travel between the U.S. East Coast (including travel connecting in the U.S. East Coast) and Hawaii, will be permitted to change their reservations without charge to flights through November 4, 2012, provided that the changes are made no later than November 1, 2012.

All change fees and applicable difference in fares will be waived provided that changes are made in the same class of service (i.e., Coach to Coach or First to First), based on seat availability and subject to the restrictions noted above. Changes must be made by Hawaiian Airlines personnel in Reservations or at the airport.

Normal refund rules will apply.

Customers needing assistance should call Hawaiian's reservations department at the toll-free number 1-800-367-5320.

About Hawaiian Airlines
Hawaiian has led all U.S. carriers in on-time performance for each of the past eight years (2004-2011) as reported by the U.S. Department of Transportation. Consumer surveys by Conde Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai'i.

Now in its 83^rd year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawai'i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, the Philippines, Australia, American Samoa, and Tahiti. New nonstop service will begin between Honolulu and Sapporo, Japan (October 30, 2012), Brisbane, Australia (November 27, 2012), and Auckland, New Zealand (March 13, 2013). Hawaiian also provides approximately 170 daily jet flights between the Hawaiian Islands.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines

SOURCE Hawaiian Airlines