Hard Rock Hotels & Casinos Notifies Guests of Third-Party Vendor Security Incident

ORLANDO, Fla., July 6, 2017 /PRNewswire/ -- Hard Rock Hotels & Casinos values the relationships with its guests and understands the importance of data safety. The brand was recently notified of a security incident through third-party hotel reservation system – The Sabre Hospitality Solutions SynXis. Following an examination of evidence, Sabre alerted Hard Rock Hotels & Casinos on June 6, 2017 that an unauthorized party gained access to account credentials that permitted unauthorized access to unencrypted payment card information, as well as certain reservation information, for a subset of hotel reservations processed through the reservation system. The investigation determined that the unauthorized party first obtained access to payment card and other reservation information on August 10, 2016. The last access to payment card information was on March 9, 2017. To support its investigation, Sabre engaged a leading cybersecurity firm, Mandiant, and notified law enforcement and the payment card brands about this incident.

The following Hard Rock Hotel & Casino properties were affected during this time period: Hard Rock Hotel & Casino Biloxi, Hard Rock Hotel Cancun, Hard Rock Hotel Chicago, Hard Rock Hotel Goa, Hard Rock Hotel & Casino Las Vegas, Hard Rock Hotel Palm Springs, Hard Rock Hotel Panama Megapolis, Hard Rock Hotel & Casino Punta Cana, Hard Rock Hotel Rivera Maya, Hard Rock Hotel San Diego and Hard Rock Hotel Vallarta.

If you booked a stay at one of the properties listed above between August 10, 2016 and March 9, 2017, please visit sabreconsumernotice.com for more information.

About Hard Rock International
With venues in 75 countries, including 176 cafes, 24 hotels and 11 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's greatest collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise, Hard Rock Live performance venues and an award-winning website. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Tampa and Hollywood, Fl., both owned and operated by HRI parent company The Seminole Tribe of Florida, as well as other exciting locations including Bali, Chicago, Cancun, Ibiza, Las Vegas, Macau and San Diego. Upcoming new Hard Rock Cafe locations include Cairo, Innsbruck, Andorra la Vella and Chengdu. New Hard Rock hotel, casino or hotel-casino projects include Abu Dhabi, Atlanta, Atlantic City, Berlin, Dubai, London, Los Cabos, New York City, Ottawa, and Shenzhen, Dalian and Haikou in China. For more information on Hard Rock International, visit www.hardrock.com.

For More Media Information:        
Lauren Harrison/Jill Trudeau
The Zimmerman Agency • 850.668.2222
[email protected]

SOURCE Hard Rock Hotels & Casinos

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