Hainan Airlines Changes Frequent Flyer Program - Points to be Awarded Based on Ticket Price

CHICAGO, March 3, 2017 /PRNewswire/ -- Beginning July 1, 2017, Hainan Airlines' frequent flyer awards program, the Fortune Wings Club, will change the way it values accruals. Members will earn points based on ticket price and membership level instead of flight distance and class. The higher the price, the more points a member can earn. Elite members can earn a maximum of 80% bonus points.

Points earned from Fortune Wings Club affiliate flights, including Hainan Airlines, Grand China Air, Tianjin Airlines, Lucky Air, Capital Airlines, Fuzhou Airlines, Yangtze River Airlines, and Guangxi Beibu Gulf Airlines, will be based on the actual purchase price and membership level instead of class and flight distance. In addition to base ticket fares, airline surcharges will also be counted towards points accrual. For regular members, every RMB 10 in ticket fares or airline surcharges will earn ten Fortune Wings points; for Fortune Wings Club Select Card, Silver Card, Gold Card, and Platinum Card members, RMB 10 in ticket fares or surcharges can earn an additional one, three, six and eight points respectively. The higher the ticket price and membership level, the more points a member can earn. Up to 75,000 points can be earned for a single leg! If a Platinum Card member flew Hainan Airlines round-trip in business class from Shenzhen to Auckland, with a ticket fare and fuel surcharge totaling RMB 35,000, the member would accumulate 63,000 points, three times the number of points that would have been earned based on the original standard.

Points for flights on Fortune Wings Club partner airlines or for special tickets will still be awarded according to the purchased class and flight distance. Other rules pertaining to Fortune Wings elite membership qualification and maintenance remain unchanged. Base points and base segments will still be calculated based on class and flight distance, and they only serve as the basis for elite qualification and maintenance and cannot be used for redemption.

The Fortune Wings Club will also change the award ticket redemption method to reduce restrictions on both the number of award seats available and redemption standards. This new redemption method will provide more available seats at different redemption rates, and the points required for redemption will fluctuate with real ticket prices. The lower the price, the fewer points needed for redemption. Special promotions and discounts may also be used with award tickets. These changes will greatly improve the value and flexibility of Fortune Wings points.

The changes to earning award points is the first revision to the frequent flyer awards program since the Fortune Wings Club enhanced its frequent flyer system. According to Mr. Hou Wei, Senior Vice President, Sales and Marketing, of Hainan Airlines, these changes will be more reasonable for allocation of award points in order to provide a better experience for our most valuable customers. In the future, the Fortune Wings Club will continue to make improvements to be the most valuable frequent flyer reward program.

SOURCE Hainan Airlines Co., LTD