MEXICO CITY, June 15, 2020 /PRNewswire/ -- Grupo Financiero Banorte (GBOOY), based in MEXICO, focused on diversified financial services, today announced that Ursula Wilhelm, Head of Investor Relations and ESG, will present live at VirtualInvestorConferences.com on June 18th.
DATE: Thursday, June 18th
TIME: 12:00 – 12:30 PM EST
LINK: https://www.tinyurl.com/June18VIC
This will be a live, interactive online event where investors are invited to ask the company questions in real-time. If attendees are not able to join the event live on the day of the conference, an archived webcast will also be made available after the event.
It is recommended that investors pre-register and run the online system check to expedite participation and receive event updates.
Learn more about the event at www.virtualinvestorconferences.com.
About Grupo Financiero Banorte
Grupo Financiero Banorte, is a leading financial institution in Mexico and the one with the broadest business diversification in the market. It operates as a universal banking, providing in addition, a wide array of products and services through its broker dealer, annuities & insurance companies, retirements savings funds (afore), mutual funds, leasing & factoring company and warehousing.
Banorte is the second largest financial group in the country, the main provider of loans to governments and the second most important bank in mortgages. The retirement savings fund company Afore XXI Banorte, is the largest in the country in AUMs.
Banorte is the only commercial bank, among the six largest institutions, that is managed by a Mexican management team. Its decisions are made locally without the influence of foreign matrices, which has proven to be an advantage given the recent weakness of many global institutions.
Banorte has diversified its customer base, now serving over 30 million customers across different business lines, mainly: Bank, Insurance, Annuities, Pension fund.
Competitive Advantages
- Stable, low cost retail funding resulting from a broad and loyal customer deposit base: 67% demand; 33% time deposits.
- Savvy government lending origination team, with expertise in government infrastructure lending.
- Underpenetrated customer base, with ample potential for cross selling.
- Implementation of Net Promoter Score (NPS) to evaluate customer satisfaction and identify pain points. NPS has been implemented across all product lines, and all channels, generating very valuable feedback which we use to improve products, systems, and processes, to enhance customer satisfaction.
- Best-in-class analytics infrastructure which has contributed to a significant revenue enhancement for the group through several initiatives:
- Customer segmentation project – increased sales effectiveness by addressing the right customer with the right product.
- Use multi-channel approach to direct specific promotions to the right customers across all channels.
- Increased credit card cross selling by offering pre-approved cards to the right customer base.
- Campaigns to increase credit card activation rates and credit line utilization.
- Campaigns to incentivize customer deposits.
- Campaigns to increase customer retention by sending customized promotions on early signs of potential customer churn, such as lower credit card utilization or lower than normal checking account transactions.
Check our investor web pages for more information https://investors.banorte.com/en
About Virtual Investor Conferences®
Virtual Investor Conferences (VIC) is the leading proprietary investor conference series that provides an interactive forum for publicly-traded companies to meet and present directly with investors.
A real-time solution for investor engagement, Virtual Investor Conferences is part of OTC Market Group's suite of investor relations services specifically designed for more efficient Investor Access. Replicating the look and feel of on-site investor conferences, Virtual Investor Conferences combine leading-edge conferencing and investor communications capabilities with a comprehensive global investor audience network.
SOURCE VirtualInvestorConferences.com
![](https://rt.prnewswire.com/rt.gif?NewsItemId=NY35819&Transmission_Id=202006151630PR_NEWS_USPR_____NY35819&DateId=20200615)
Share this article