WASHINGTON, May 2, 2019 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2019/Greenfield-World-Trade-Recalls-Food-Dehydrators-Due-to-Fire-Hazard
Recall Summary
Name of Product: Excalibur EZ DRY food dehydrators
Hazard: The food dehydrator can overheat, posing a fire hazard
Remedy: Repair
Consumers should immediately stop using the recalled food dehydrators and contact Greenfield World Trade to receive a full refund.
Consumer Contact:
Greenfield World Trade toll-free at 877-881-0065 from 12 p.m. to 7 p.m. ET Monday through Friday, email at [email protected] or online at www.greenfieldworld.com and click on the Recall Safety Information link at the top of the page for more information.
Recall Details
Units: 2,400
Description:
This recall involves the Excalibur EZ DRY 5-tray food dehydrator with model number TTEVM50W or EVM50W. The 600W electric dehydrator is white, weighs 7 pounds and is about 12 inches tall by 15 inches wide. It has a temperature dial with an on/off switch on the front and a vented see-through lid at the top. The model number and embossed date code are printed on a white label on the underside of the unit. The date code for the TTEVM50W model is 3217 and for the EVM50W model the date code is 4017 or 4516.
Incidents/Injuries: Greenfield World Trade has received eight reports of the food dehydrators overheating and melting or burning, including three incidents of property damage to floors and countertops and minor burn injuries.
Sold At: Excalibur, Elite Creations, Modern Home Products, The Bon Ton Stores, Sam's Club, and Scheels stores nationwide and online at Newegg.com from November 2016 through February 2019 for about $60.
Importer: Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
Distributor: Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
Manufacturer: Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
Manufactured in: Hong Kong
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800
Recall Number: 19-115
SOURCE U.S. Consumer Product Safety Commission
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