Golden State Warriors Score a Layup with ShoreTel UC Solution

Team Adds ShoreTel System to Support Front Office Operations

News provided by

ShoreTel

Apr 22, 2013, 09:00 ET

SUNNYVALE, Calif., April 22, 2013 /PRNewswire/-- ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms including business phone systems, applications and mobile UC solutions, today announced the Golden State Warriors have selected ShoreTel to support front office and contact center operations. ShoreTel will provide the Warriors with a more efficient call center solution to enhance its customer experience.

"Partnering with best in class companies such as ShoreTel continues to show our dedication to being the most technologically advanced team in the league," said Chip Bowers, the Warriors chief marketing officer. "We chose ShoreTel for its ease of installation and management, along with its flexibility and reliability, elements we needed to engage our fans."

ShoreTel Mobility will be a critical component of the Warriors' UC solution, enabling portions of the workforce to communicate on devices of their choosing and remain accessible whether they are at the team's downtown Oakland headquarters or Oracle Arena. With ShoreTel Mobility, email, voicemail and texts are easily accessible, even when employees are in motion, so the Warriors staff can now respond faster and have greater choice for how they accomplish work.

"It's a win-win as the Warriors continue to deliver on the court, and the ShoreTel IP phone system with integrated UC delivers scale and business intelligence off the court," said Kevin Gavin, chief marketing officer at ShoreTel. "The Warriors are well positioned to effortlessly communicate with their fans using ShoreTel's brilliantly simple UC solution."

The Golden State Warriors are the second Bay Area team to select ShoreTel for their UC needs – the first being the San Francisco Giants. The Warriors join an impressive roster of ShoreTel NBA customers, including the Los Angeles Lakers, Washington Wizards, Brooklyn Nets and Boston Celtics.

Contact
Liz Carlston
Edelman
650-762-2926
[email protected]

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About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can't match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, California and has regional offices and partners worldwide. For more information, visit www.shoretel.com or www.shoretelsky.com.

ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries.

About the Golden State Warriors

The Golden State Warriors organization, currently in its 67th year of operation, is a charter member of the National Basketball Association.  Founded in 1946, the Warriors called the city of Philadelphia home for 16 memorable years before moving to the West Coast in 1962 to become the San Francisco Warriors and ultimately, in 1971, the Golden State Warriors when the team moved across the Bay to its current home in Oakland.  The team's storied history includes three NBA Championships, six of the NBA's 50 Greatest Players and 22 members of Naismith Memorial Basketball Hall of Fame.

For more information on the Golden State Warriors, log on to www.warriors.com.

SOURCE ShoreTel

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