Golden Door Resort Launches Innovative "Inner Door"
The interactive online portal serves as a tool for guests to stay connected to Golden Door before and after checkout.
SAN MARCOS, Calif., July 26, 2017 /PRNewswire/ -- Golden Door, the legendary health and wellness experience that personalizes its programming to each guest launched their highly anticipated Inner Door portal, which enables guests to design and review their own customized fitness, beauty, mindfulness, and diet programs. Four years in the making, Inner Door's proprietary software is unlike anything else used in the hospitality field and can be securely accessed from multiple devices.
Inner Door allows guests to specify preferences for upcoming visits, track past activity and manage aspects unique to their own experiences. Guests can see who their massage therapist was or fitness trainers during previous visits and what their personal goals were.
"More than 60 percent of our guests have visited Golden Door more than 10 times," says General Manager and Chief Operating Officer Kathy Van Ness. "Inner Door takes personalization to a higher level and offers a much more individualized experience—especially for our repeat guests. Wellness and building a healthy lifestyle cannot be homogenized. It must be designed for each single guest."
The second phase of Inner Door, now in development and will include interactive feature where guests can live chat with a personal concierge to ask questions and get help. A guest's weekly meal plans, along with fitness and spa schedules, will be uploaded into Inner Door. Also included will be features for the guest to add personal notes to each scheduled item to help them remember preferred activities for their next stay.
About Golden Door
The Golden Door experience empowers each guest to achieve a healthy mind, body and spirit. Guests relax, restore and refresh on a journey focused on personalized fitness, spa and nutrition programs, thoughtfully designed to meet the specific goals and needs of each individual. Located in a serene valley a few miles north of San Diego and south of Los Angeles, the Golden Door is dedicated to preserving and enhancing the tranquility of this unique spot on earth. The resort is nestled in 600 acres of nature to hike, run or simply explore. With more than 30 miles of hiking and walking trails, mountains to climb, vistas to discover, and a bamboo forest that gives voice to the wind, guests are surrounded by breathtaking beauty that nurtures the soul. Golden Door donates 100 percent of net profits to charitable causes that match the mission and objectives of the property, including child abuse prevention. www.goldendoor.com
SOURCE Golden Door
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