Globalbrain v5 Provides More Customizable and Flexible Search Functionality
Brainware Launches Next Version of Enterprise Search Solution
ASHBURN, Va., March 15 /PRNewswire/ -- Brainware, Inc., the leading provider of intelligent data capture and enterprise search solutions, today announced the general availability of Version 5 of its Globalbrain enterprise search solution. The new version of the award-winning enterprise search solution brings more customizable search parameters and faster speed to a solution that was already unmatched in the industry.
Globalbrain is highly scalable and enables access to vast amounts of structured and unstructured data (including e-mails, e-mail attachments, OCR-ed images, PDF files, word processing documents, spreadsheets and hundreds of other formats). Organizations and their users can simply search for information by using queries comprised of phrases, sentences, paragraphs or even entire documents of text rather than complex Boolean logic or complicated taxonomies.
"Enterprise search is not merely a convenience or nice-to-have in today's business world," said Carl Mergele, Chief Executive Officer at Brainware. "The time wasted searching for information has dollar signs associated with it. There can also be a stiff hit to an organization's bottom line through fines, penalties and a loss of customers for failing to produce requested information."
Brainware's customers have successfully utilized Globalbrain to address these business-critical issues and situations:
- A healthcare provider faced a multimillion dollar fine after unsuccessful attempts at finding documents for a court case.
- 300 help desk agents needed to access an overloaded knowledgebase to quickly assist with customer support calls.
- Lawyers at a global law firm had to quickly find case files in their own repositories and also via an external subscription database.
- A software provider wanted access to disparate contract repositories in order to proactively up-sell and cross-sell its customers.
- One solution provider required more robust search functionality embedded into its offering.
Highlights of new functionality include:
- New Search Engine Features – At query time, the engine can decide when to use an inverted index approach for common keyword type queries or the fuzzy contextual based search. The engine can even use a combination of these search approaches. This approach, along with faceted groupings, allows users to further drill down and fine-tune results.
- Faster Searches – More intelligent crawling and other engine features result in faster speed.
- More Management Reporting – An audit trail provides insight into what material is being searched for on an enterprise-wide basis.
- Improved Security Integration – Dynamic synchronization between LDAP servers and Globalbrain allow for real-time user authentication and enhanced security.
About Brainware
Brainware, Inc. is an innovative provider of intelligent data capture and enterprise search solutions that help Global 2000 companies eliminate costly manual data entry, rapidly process large volumes of documents and retrieve data from across the enterprise. Its solutions were built from the ground up to manage unstructured data without templates, exact definitions, taxonomies or indexing. Headquartered in Ashburn, Virginia, Brainware maintains global sales and support operations through its North American, U.K. and European offices. Brainware customers include Airbus, Alcon, Alltel, Amgen, Anadarko, BB&T, British American Tobacco, Continental Airlines, CORT, Gardner Denver, Halliburton, Her Majesty's Prison Service, Johns Manville, JohnsonDiversey, Kimberly-Clark, KPMG, NHS/Steria, Newell Rubbermaid, Phillip Morris International, Reynolds & Reynolds, Rockwell Automation, Shell, Southern Company, Sun Chemical, The Bank of New York Mellon/SourceNet, TriZetto, and many others. For more information, please visit www.brainware.com.
SOURCE Brainware, Inc.
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