Global President Shares Strategies for Building a World Class Services Business at Field Service West 2010

SCOTTSDALE, Ariz., April 26 /PRNewswire-FirstCall/ -- Companies today are looking for strategies to differentiate from competition. Not only do they need to deliver outstanding products, but some organizations have found that the key to growth is through services.

Larry G. Wash, president of global services for Ingersoll Rand's Climate Solutions sector, will present the keynote address at the Field Service West 2010 conference on Tuesday, April 27, 2010.  

Wash's presentation: "Leveraging the Strength of Your Company's Product Heritage to Build a World-Class Services Business" will offer solutions for companies looking to develop a profitable services business.

Wash's presentation includes: how to leverage your brand to grow profitable service business; develop a model to identify, evaluate and assess core competencies; understanding customers, offering effective service offerings and justifying costs; developing services leadership; and driving cultural change.

Field Service is an event for senior level service and support professionals focused on field service optimization, revenue enhancement and improving customer satisfaction. Spanning three days, Field Service 2010 features nine workshops, four different tracks, seven roundtable discussion groups and networking opportunities to knowledge-share with other executives facing the same challenges.

About Wash

Larry G. Wash is the president of global services for the Climate Solutions sector of Ingersoll Rand. Climate Solutions is comprised of Hussmann, Thermo King and Trane, three industry-leading building, transportation and refrigeration brands. Wash has full responsibility for the management and performance of the services businesses which include aftermarket service and parts, turnkey and controls contracting, and performance-based energy services for commercial buildings and transportation.  

With executive responsibility for the organization's strategic direction, operating performance and marketplace differentiation, Wash has led Hussmann, Thermo King and Trane on a multi-year journey to drive profitable revenue growth in attractive, emerging markets in Latin America, Asia Pacific, Europe, Middle East, India and Africa, as well as mature markets in North America.

About Ingersoll Rand

Ingersoll Rand (NYSE: IR) is a global diversified industrial firm providing products, services and solutions to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and enhance industrial productivity and efficiency.  Driven by a 100-year-old tradition of technological innovation, Ingersoll Rand enables companies and their customers to create progress.  For more information, visit www.ingersollrand.com.

SOURCE Ingersoll Rand

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