Get Your Plumbing Questions Answered

MEMPHIS, Tenn., Sept. 8 /PRNewswire/ -- Some plumbing problems require immediate assistance from a licensed professional, but for non-emergency plumbing tips and advice, ARS®/Rescue Rooter®, a privately held, nationwide provider of a plumbing, drain cleaning, air conditioning and heating, offers Home Connect. This free online service puts homeowners in contact with experienced, licensed plumbing professionals who can answer questions about home plumbing repair and common plumbing problems.

"Customer service is the core of our business, and being able to have top-notch licensed plumbing professionals who can answer plumbing questions and offer tips on how to handle a home plumbing repair is very important to us," says Elizabeth Young, Director of Marketing and Customer Satisfaction.

Recent plumbing questions include:

• "I lost all water pressure in the house. I have a water softener that I put on bypass and water pressure increased to a bare trickle. Outside faucets have normal pressure. Loss of water pressure was sudden. What may have caused this?"
• "What are the pros and cons of going to a tankless water heater? How can the cost difference be justified?"

To ask a question about a plumbing problem or to read the latest responses, visit http://blog.ars.com/homeconnect/category/PLUMBING.aspx.

About ARS

ARS provides air conditioning, heating, indoor air quality, plumbing, drain cleaning and sewer line services across the United States. Based in Memphis, Tenn., American Residential Services L.L.C. has approximately 4,000 employees.

ARS operates a network of more than 60 company operated, locally managed service locations spanning 24 states and the District of Columbia. United by exceptional service, the ARS Network serves both residential and light commercial customers through a knowledgeable team of trained specialists. Providing elevated service and ensuring the highest standards of quality, ARS has the experience to do any job right – the first time, with all work fully guaranteed.

The company is growing nationwide, both organically and through acquisitions, with recent acquisitions including: Conway Services in Memphis, TN; Dallas-based Efficient Attic Systems; Air-Trol Heating and Air Conditioning of Indianapolis; Atlanta-based Universal Heating and Cooling; Heating and Air Conditioning Services of Boston; and 24/7 Service Corporation of Las Vegas, which operates Yes! Air Conditioning, Yes! Plumbing and Sunset Sheet Metal & Air Conditioning.

American Residential Services L.L.C. is owned by CI Capital Partners LLC, Royal Palm Capital Partners Inc., and management. CI Capital Partners LLC, www.cicapllc.com, is a New York-based private equity firm. Royal Palm Capital Partners Inc., www.rpcp.com, is a private equity investment and management firm and, through its affiliates, the owner of publicly and privately held companies.

SOURCE ARS/Rescue Rooter