Georgetown McDonough Professor and Canvs Study Proves Audience Emotions Predict Live Television Viewership

NEW YORK, Jan. 25, 2018 /PRNewswire/ -- Georgetown University's McDonough School of Business and emotion measurement leader Canvs today announced a joint study on how television show audience Emotional Reactions (ERs) impact the following week's live airing viewership. The study -- Reacting to Actors, Characters, and Programs: Social TV Content and Television Viewing Behavior -- found that certain viewer ERs in response to talent can predict an increase in live tune-in the following episode.

The study was led by David Schweidel, professor of marketing, Georgetown McDonough, who will be incorporating the Canvs emotion measurement dashboard into his course, "Leveraging Social Media." Georgetown McDonough is the first partner in Canvs' new Academic Partnership Program, which launched in fall 2017, and focuses on building strategic partnerships between the emotion measurement experts at Canvs and key marketing research and psychology professors at key top-tier universities. For more information or to be considered for the program, please contact [email protected].

"Talent not only drives emotions, but also live viewer tune-in week over week," said Schweidel. "Further, there is a sustained effect of talent-driven ERs increasing live and time-shifted viewership over multiple weeks."

With appointment viewing on the decline, it's more important than ever for networks to understand what is driving live viewing. The study looked at 621 episodes across 55 primetime scripted programs across broadcast networks (ABC, FOX, NBC, CBS, The CW) and spanning genres (Action/Adventure, Comedy, Drama, Sci-Fi/Fantasy). All programs aired Q1 2017 (January - March).

Key Findings

• Show-specific ERs have a positive impact on live viewing.
• Talent-related ERs had twice the impact as general emotional reactions, but much less common.
• In one example, NBC's This Is Us enjoyed more than a 10 percent increase in live viewers from episode 17 to 18 thanks to a spike in total ERs driven by talent.
• Furthermore, there is a sustained effect over multiple weeks, with talent-driven ERs increasing live and time-shifted viewership over the following three to four weeks.

Download the study here: Emotional Reactions & Live Viewership.

"This study proves emotions not only drive increased live viewership week over week, but also improve the number of time-shifted viewers in the first three days after a show airing," said Jared Feldman, CEO at Canvs. "With OTT and subscription services on the rise, there's a strong indication audience's Emotional Reactions will align with subscription retention as well."

Canvs was founded in 2014 to help media companies inform their TV programming results from reactions on Twitter. Today, with API access to YouTube, Instagram, Facebook and with their own API, Canvs is empowers media companies, technology platforms, brands and agencies to decode the troves of social banter across platforms. Companies that trust Canvs for emotion analytics include: Netflix, FOX, NBC, Viacom, Warner Brothers, Sony Entertainment, Initiative, Lionsgate, Pilgrim Studios, PopSugar, StyleHaul, Creative Artist Agency, Assembly, and 360i, among countless more.

About Canvs
Canvs is the industry standard in measuring emotion. The company uses patented semantic analysis technology to understand how people feel, why they feel that way, and the business impact created for brands, agencies, and media companies. Organizations including Comcast, Fox, Turner and Netflix use Canvs daily to create research efficiencies, unlock authentic marketing opportunities and increase revenue by enabling emotions to be used as a currency in media transactions. Canvs was recently named to the ARF A List, recognizing the most innovative companies in measurement. The company is also an official Facebook Media Solutions partner and has a strategic relationship with Nielsen as the sole provider of qualitative insights. For more information, please watch. Follow us on Twitter: @CanvsTV

About Georgetown University's McDonough School of Business

Georgetown University's McDonough School of Business, the premier destination for global business education, provides a transformational education through classroom and experiential learning, preparing students to graduate as principled leaders in the service to business and society. Through numerous centers, initiatives, and partnerships, Georgetown McDonough seeks to create a meaningful impact on business practice through both research and teaching. All academic programs prepare students to be "global ready" by providing a global perspective, woven through the undergraduate and graduate curriculum in a way that is unique to Washington, D.C.—the nexus of world business and policy—and to Georgetown University's connections to global partner organizations and a world-wide alumni network. Founded in 1957, Georgetown McDonough is home to some 1,400 undergraduates, 1,000 MBA students, and 1,200 participants in executive degree or custom programs. Learn more at http://msb.georgetown.edu. Follow us on Twitter:@msbgu.

Media Contact: 
Zach Servideo 
[email protected]

SOURCE Canvs

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