Genie Recalls Garage Door Openers Due to Fire Hazard

News provided by

U.S. Consumer Product Safety Commission

Feb 25, 2014, 11:00 ET

WASHINGTON, Feb. 25, 2014 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

(Logo: http://photos.prnewswire.com/prnh/20030904/USCSCLOGO)

Recall Summary

Name of Product: Garage door openers

Hazard: The control board can overheat, posing a fire hazard.

Remedy: Repair

Consumer Contact: Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on "Recall Information" for more information.

Photos available at http://www.cpsc.gov/en/Recalls/2014/Genie-Recalls-Garage-Door-Openers/

Recall Details

Units: About 10,000 in the U.S. and 8,000 in Canada

Description: This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of 3/4 HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers:

Genie Serial Number

11214

11215

11235

11256

11298

11311

11312

11313

11326

11327

11332

11336

Genie Serial Number

11347

11348

12006

12009

12018

12019

12026

12027

12034

12036

12037

12038

12058

Genie Pro Serial Number

11214

11313

11332

11336

11347

11348

11349

Incidents/Injuries: Genie has received four reports of the control board overheating. No injuries have been reported.

Remedy: Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.

Sold at: Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.

Manufacturer: GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio

Manufactured in: United States

Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38091r-eng.php

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

SOURCE U.S. Consumer Product Safety Commission