FutureLogic Bolsters North American Field Service Roster
GLENDALE, Calif., Oct. 2, 2013 /PRNewswire/ -- FutureLogic, Inc., the world's leading developer of innovative ticket printing and couponing solutions, announces the hiring of Anthony (Tony) Bowe as Technical Manager for North America based in Las Vegas, Nevada. This announcement follows the establishment of a new world-class service & repair facility in Phoenix, Arizona, a new customer service hotline 1-855-FL-HELP-U (1-855-354-3578) for US customers and the establishment of a more comprehensive direct sales presence, service and support organization to better serve customers worldwide.
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Tony brings a wealth of direct customer support management to FutureLogic with over 7 years of experience as North American Service and Facility Manager with Suzo-Happ, a distributer of gaming, amusement, vending and industrial components. He also brings 22 years of U.S. Air Force electronics and quality experience to the position and holds an MBA and BS degree in Business Management from the University of Phoenix and an AAS degree in electronics from Community College of the Air Force.
In Tony's new role, he will lead FutureLogic's North American technical support team and will be responsible for ensuring all FutureLogic's customers across North America have the best possible experience of FutureLogic's printing and couponing solutions. Tony will also develop and implement strategic service plans with FutureLogic's sales, engineering and product management teams and the new service and repair facility to deliver a fully integrated customer experience for FutureLogic's customers across all sales channels.
"We are always looking to add highly trained and motivated people to our staff," said Nick Micalizzi, FutureLogic's VP of Sales and Marketing, North America. "Tony's experience and successful track record make him a great addition to our team as we now move to enhance our relationship with our gaming customers."
About FutureLogic, Inc.
Celebrating 30 years in business, FutureLogic is the leading developer of innovative ticket printing and couponing solutions to gaming technology providers and operators around the world. As the premier supplier of super-robust thermal ticket printers to the global gaming industry, FutureLogic has shipped more than 1.5 million printers for casino gaming, video lottery, AWP, LPM, SWP and kiosk applications worldwide. Headquartered in Glendale, CA and with offices across North and South America, Europe, Asia and Australia, FutureLogic's sales and engineering teams are ready to provide direct support and local knowledge for manufacturers and operators around the world. For more information or to contact us, please visit futurelogic-inc.com.
FutureLogic Contact:
Matt Naraghi
Director of Marketing, North America
619.786.4995
[email protected]
SOURCE FutureLogic, Inc.
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