Frost Bank Recognized As Leader In Small Business Banking And Middle Market Banking

Receives 21 National and Regional Greenwich Excellence Awards

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Mar 17, 2015, 12:43 ET

SAN ANTONIO, March 17, 2015 /PRNewswire/ -- Frost Bank, one of the largest banks headquartered in Texas, received 21 Greenwich Excellence Awards for providing superior performance and service to small-business and middle-market banking clients. Frost was the only Texas-based bank to receive national recognition for "Overall Satisfaction" and "Likelihood to Recommend" in both the middle-market and small-business banking categories.

This is the tenth consecutive year that Frost has been recognized by Greenwich Associates, the leading research-based consulting firm serving the financial services industry. Of the 21 awards Frost received, 12 were in the small-business segment and nine were in the middle-market segment.

"These awards reflect conversations with our customers, who have shared with Greenwich Associates their appreciation of our value proposition and service culture," said Dick Evans, Frost chairman and CEO. "Frost has been helping Texas businesses succeed through all economic cycles for 147 years, and these awards validate the exceptional way we take care of our business customers."

Frost received Greenwich Excellence Awards in Small Business Banking for:

Branch Satisfaction
Financial Stability
Likelihood to Recommend
Overall Satisfaction
Overall Satisfaction – West
Relationship Manager Capability
Digital Experience
Cash Management – Overall Satisfaction
Cash Management – Accuracy of Operations
Cash Management – Product Capabilities
Cash Management – Customer Service
Cash Management – Overall Satisfaction – West

Frost received Greenwich Excellence Awards in Middle Market Banking for:

Financial Stability
International Service
Investment Banking
Likelihood to Recommend
Overall Satisfaction
Overall Satisfaction – West
Relationship Manager Capability
Cash Management – Overall Satisfaction
Cash Management – Overall Satisfaction – West

Greenwich Associates based the awards on interviews with approximately 28,000 decision-makers across the country. Only a handful of more than 750 banks evaluated stood out as differentiated across a series of qualitative metrics.

Frost is the banking, investments and insurance subsidiary of Cullen/Frost Bankers, Inc. (NYSE: CFR), a financial holding company with $28.3 billion in assets at December 31, 2014. One of 24 banks included in the KBW Bank Index and a top-50 U.S. bank by asset size, Frost provides a full range of business and consumer banking products, investment and brokerage services, insurance products and investment banking services to businesses and individuals in the Austin, Corpus Christi, Dallas, Fort Worth, Houston, Permian Basin, Rio Grande Valley and San Antonio regions. Founded in 1868, Frost has helped Texans with their financial needs during three centuries. For more information, visit www.frostbank.com.

Renee Sabel
210.220.5416

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SOURCE Frost Bank