Fox Rent A Car Updates Policies to Support Customers Impacted by US Travel Ban

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Jan 30, 2017, 13:00 ET

LOS ANGELES, Jan. 30, 2017 /PRNewswire/ -- Fox Rent A Car, the fifth largest car rental agency in the US announced they will amend their prepaid rental booking, refund and cancellation policies for customers that have been impacted by the recent US travel ban.

Customers who have been, or may be, impacted by this recent change to US travel and immigration policy, should contact the Fox Rent A Car customer service team via email at [email protected] or via phone at (929) 346-0096 and provide their rental reservation number, drivers' license, passport information, information about their country of origin or nationality and our team will work with them to cancel their booking as needed and provide a 100% refund to the credit card used to book their Fox prepaid car rental.

"We are working with our teams to assist our customers who have been impacted by the recent US travel ban to help alleviate any additional stress or inconvenience caused by this ban," said Sean Busking, Chief Operating Officer for Fox Rent A Car. "Fox will provide a full refund to impacted customers who are not able to honor their prepaid reservations and we will waive any fees or penalties for cancellation. We have asked our reservation partners to extend the same services and benefits to these customers who have booked a prepaid reservation with Fox Rent A Car.

ABOUT Fox Rent A Car
Fox Rent A Car, Inc. was founded in 1989, as a value brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth for over twenty years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations across the US and a growing roster of international partner locations, Fox Rent A Car offers consumers great value, convenience and superior service in addition to Fox Rewards, under-25 rental program and a host of other rental programs for groups, government and corporate customers on a budget.

Fox Rent A Car, Inc. is a privately-owned and operated C corporation, based in Los Angeles, California.

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SOURCE Fox Rent A Car