Updates to the manufacturer's warranty programs offer Fortress® Preferred Contractors competitive advantages
GARLAND, Texas, Jan. 9, 2025 /PRNewswire/ -- Fortress Building Products, a leading provider of wood-alternative outdoor building products and people-first programs, announced updates to its product and labor warranty programs, effective January 1, 2025.
The most notable product warranty update applies to Fortress Building Products' residential Fe²⁶ steel railing, which now comes with an extended 25-Year Limited Manufacturer Warranty for ultimate peace of mind.
Along with the extended product warranty for its Fe²⁶ steel railing, Fortress Building Products also rolled out changes to its Residential Limited Labor Warranty. The manufacturer's labor warranty is now offered exclusively to residential contractors who have enrolled in the tiered Fortress® Preferred Program. Fortress Preferred Members will be eligible for labor coverage that is equal to the duration of coverage provided under the limited product coverage warranty. The highest level of protection is offered to contractors who have registered under the Fortress Preferred Gold and Fortress Preferred Platinum tiers, who will receive the benefit of a Limited Lifetime Labor and Product Warranty. To enroll in the Fortress Preferred Program and gain access to labor warranties that help build businesses, visit https://fortressbp.com/about/preferred-program.
The Residential Limited Labor Warranty applies to all Fortress products installed in residential applications. This labor coverage applies to the original labor costs incurred at the time of installation in connection with the product replacement under the limited product warranty. To guarantee eligibility for the new product and labor warranty coverage, installations must comply with any manufacturer installation guidelines and the purchaser must have registered the product for the applicable product warranty.
"By extending a 25-year product warranty to our most popular steel railing and a lifetime labor warranty to our top-tiered Fortress® Preferred Contractors, we're not just standing behind our products—we're also giving contractors tools to differentiate and grow their business," said Jeff Schulz, Senior Vice President of Sales & Marketing at Fortress Building Products. "When they can offer homeowners best-in-class product and labor protection backed by a trusted manufacturer, that's a competitive advantage in a crowded space."
Effective January 1, 2025, all Fortress products must be registered within 30 days of purchase to receive product warranty coverage. This prerequisite applies not only to railing products but all Fortress product categories, including steel deck framing, fencing, lighting and pergolas. To register for a Fortress product warranty, visit https://fortressbp.com/warranty-registration.
About Fortress Building Products
Fortress Building Products is a leading manufacturer dedicated to delivering proven performance and smarter solutions in the residential, multi-family, commercial and industrial building products industries. Based in Texas, Fortress Building Products supplies North America with forward-thinking outdoor living solutions, including steel and aluminum railing, fencing, framing and pergolas. With an excellent track record built on 50 years of innovation, Fortress® is focused on providing the best steel and aluminum products that build a stronger tomorrow for people and the planet. Sustainable, durable and socially responsible, Fortress' category-leading solutions strengthen the way people build and live. Learn more at www.fortressbp.com.
SOURCE Fortress Building Products
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