Focus.com Launches Social Business Week with Expert Roundtables and a Webcast, Starting July 25, 2011
Online expert network previews this week's roundtable panels and a webcast on social business for more than 1 million business and technology professionals
SAN FRANCISCO, July 25, 2011 /PRNewswire/ -- Focus.com, the leading community for business expertise, with more than 1 million members and over 5,000 business and technology experts, today launched Social Business Week with a full schedule of expert online roundtables and a webcast for the week of July 25, 2011.
Social Business Week offers a series of free roundtable panels and a webcast that all explore the world of social business. Top experts will discuss social CRM, social selling and the ways to best integrate social media into a customer service strategy.
The schedule for Social Business Week events is as follows:
- Monday, July 25
11 am PT / 2 pm ET - Understanding Social CRM
- Tuesday, July 26
11 am PT / 2 pm ET - The Future of Social CRM
- Wednesday, July 27
11 am PT / 2 pm ET - Practical Applications of Social CRM
- Thursday, July 28
11 am PT / 2 pm ET - Social Strategy: How to Offer Great Service and Still Achieve ROI
- Friday, July 29
11 am PT/ 2 pm ET - Best Practices in Social Selling
1 pm PT / 4 pm ET - The Secrets to Successful Social Media Marketing
"This week we offer a great series of free events on the subject of social business, and we've dedicated several panels to social customer relationship management, a topic that has raised a lot of questions," said Scott Albro, CEO of Focus. "We're looking forward to shedding some light on social CRM, as well as using social media as a business tool. With a topic as universal as social business, we've gathered an array of thought leaders and specialists in marketing, social media and human resources."
The Focus Expert Roundtables are 45-minute online and teleconference events, and for each, there is one Lead Expert and two to four Expert Panelists. The Lead Expert moderates four to seven questions and drives the discussion as the Expert Panelists weigh in with thoughts, answers and feedback of their own. Questions asked during the event are also posted on Focus.com, and Expert Panelists will continue to answer questions on the site following the event.
It is entirely free to join Focus.com, and members can listen live to the online events and teleconferences, download the audio file and read the transcript. Additionally, all roundtable transcripts are made available to members for free following each event via stylized PDF documents.
For more information about the Focus Expert Roundtable events, and to access instructions on how to register as a Focus business expert, as well as gain access to the latest business research and expertise on the Focus network as a member, please visit www.focus.com.
About Focus.com
Focus.com is the leading online business professional network that consists of two interconnected groups – a membership base of more than 1 million business professionals and the highly-acclaimed Focus Expert Network, which features more than 5,000 of the most-recognized business and technology experts across every business category. Focus.com is ad-supported and entirely free to join. Within its engaged business community, members interact with each other and Focus experts to make more-informed business decisions.
To become a Focus expert, the Focus.com staff conducts an evaluation of the background and credentials of each candidate in their respective industry. In addition to free access to world-class business advice, Focus.com also offers real-time Q&A, industry research, relevant product and service information and personalized support. For more information, and to register to become a member or Focus expert, please visit http://www.focus.com/.
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SOURCE Focus.com
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