Florida Attorney General Closes Review of Lifestyle Lift® Marketing Practices
Terms of Settlement Clarified
TROY, Mich., June 18, 2013 /PRNewswire/ -- Florida's Office of the Attorney General closed its review of Lifestyle Lift's® advertising and business practices with an Assurance of Voluntary Compliance (AVC) agreement. The Department of Legal Affairs (the Department) acknowledged that Lifestyle Lift® acted in good faith and fully cooperated with the Department. The AVC finds no violation of any state or federal law and the AVC is the final resolution of the matter. Because of Lifestyle Lift's assistance, cooperation and voluntary compliance, the Department did not to assess a penalty, sanction or fine.
Lifestyle Lift's corporate policy is to return deposits to consumers who choose not to proceed with a procedure. Any Floridian who paid a deposit between June 1, 2009 and June 10, 2013, and did not receive their deposit, please contact the Attorney General's office for the appropriate claim form. Patients who proceeded with a procedure are not eligible for a refund. Anyone who has a question about eligibility should contact the Attorney General's office.
The Attorney General acknowledged that Lifestyle Lift® has an established process for handling customer satisfaction issues and inquiries. Unlike other plastic surgery practices, each inquiry is personally reviewed by an independent Patient Relationship Group (PRG) staff member and one of Lifestyle Lift's three medical directors for a clinical evaluation. The PRG member communicates directly with patients to amicably resolve any concern they have.
Lifestyle Lift has consistently and diligently worked to be in compliance of FTC regulations. Prior to the Department's review, all Lifestyle Lift advertising was reviewed and approved by an outside law firm specializing in FTC regulations. In 2004, Lifestyle Lift voluntarily submitted its marketing materials to the National Advertising Division of the Better Business Bureau and adopted their recommendations. In addition, Lifestyle Lift® created a Code of Internet Conduct and Assurance that guarantees any website with the Lifestyle Lift logo contains authentic and reliable information.
Lifestyle Lift® is the largest private practice of board certified and board eligible plastic and facial plastic doctors in the United States. Lifestyle Lift® currently employs over 100 doctors in nearly 50 centers across the country. Lifestyle Lift's corporate headquarters is located in Troy, Michigan.
Founded in 2001, Dr. David Kent pioneered the use of local anesthesia in place of general anesthesia. Since 2001, Lifestyle Lift® has performed more than 170,000 facial rejuvenation procedures, helping men and women look and feel younger.
SOURCE Lifestyle Lift
Share this article