Facebook and ActivEngage Provide a New Way to Reach Car Buyers on Facebook

ORLANDO, Fla., Oct. 27, 2017 /PRNewswire/ -- ActivEngage, Inc. is joining a new Facebook Marketplace initiative for car dealers. The new feature will leverage ActivEngage's highly-trained chat team to communicate with shoppers on Facebook Messenger and help dealerships sell cars on Marketplace.

Automotive businesses utilizing Marketplace will be able to interact with car buyers in real time using Messenger during crucial moments in the decision-making process like choosing a make and model, as well as determining price and which dealerships to visit. Car dealers listing on Marketplace will:

• Reach car buyers on Facebook where they're already viewing car listings
• Provide fast answers with real-time messaging
• Deliver useful information like price, model, and mileage
• Target buyers on-the-go with mobile-friendly listings

On joining Facebook to help move digital business-to-consumer interactions forward, Todd Smith, CEO of ActivEngage, said, "We are thrilled to be the chosen for this new Facebook Marketplace venture. As the most effective live chat provider in the automotive industry, our commitment to innovation gives our company a unique opportunity to work intimately with Facebook and drive more online car shoppers further down the purchasing path."

ActivEngage's long standing track record of innovating alongside major OEMs and large Dealer Groups will help prompt dealers to list inventory within Facebook Marketplace and provide online car shoppers with more vehicle inventory from dealers on the platform.

To learn more about ActivEngage's new list of innovations, visit: https://www.activengage.com/activone/.

About ActivEngage
Since 2007, ActivEngage has provided the most trusted automotive live chat software and managed chat service to automotive businesses around the world. ActivEngage employs professional Live Chat Specialists expertly trained to answer inquiries and generate additional sales and service opportunities. Additionally, with ActivEngage's innovative web-based software, dealerships can build relationships with online customers and provide concierge-level customer service. ActivEngage has ranked five times as a Top Rated Chat Product Award Winner in the DrivingSales Dealer Satisfaction Awards and is a five-time Diamond Award Winner in the Dealers' Choice Awards.

SOURCE ActivEngage

Related Links

http://www.activengage.com