Exclusive Amano Overture Pay Station Labels Reduce Parking Operation Costs and Customer Frustration
VANCOUVER, Wash., Feb. 12, 2019 /PRNewswire/ -- Designed solely to work on Amano's Overture System machinery, ParkingZone has introduced specially crafted labels to help parking lot customers understand how to pay for their parking and minimize inquires when a customer pushes the wrong button.
The need for these custom labels came about when DGM Systems started installing the Amano Overture Pay Stations at several parking facilities across the Pacific Northwest. There was a significant increase in intercom calls with customers needing assistance, particularly at the exit stations.
DGM Systems install and configure parking and revenue control systems and is a division of Pacific Cascade Corporation (PCC). Mike Hershberger, DGM vice president of operations, worked with J.S. Collard Design to design and produce custom labels that can work on multiple configurations of the Overture Pay Stations.
Because Amano's Overture Pay Stations arrive with minimal instructions, there can be confusion for parking patrons. These custom labels easily provide the know how to operate the unattended entrance and exit stations at parking facilities that use the Amano Overture Pay Stations. Eliminate the frustration of patrons not understanding how to operate the station or finding out the facility does not accept cash until the exit point.
These labels will increase your traffic ingress and rapid egress for your facility and provide a better experience for customers.
The Amano Overture System Labels have additional blank strips to cover up any credit cards that are not accepted at particular locations, further modifying the labels to specific needs. Printed on hi-tack adhesive vinyl with clear UV lamination for protection and easy cleaning, these labels will make entry and exit stations user-friendly for customers and reduce operational costs.
After the labels were installed on the existing Overture Pay Stations, the number of assistance calls dropped as well as customer complaints. Mark Curtis, president of PCC, was pleased with the results, "these labels can immediately communicate the function of every button or prompt actions needed to enter and exit a parking facility while reducing the operational cost of the intercom assistance calls."
With the popularity of the Amano's Overture Pay Stations, and the successful results after DGM installed the custom labels, Curtis decided to offer the exclusive Overture labels on the ParkingZone, an on-line parking supply resource, and also another division of PCC.
Take the hassle out of getting customized labels for Amano Overture entry and exit stations, and enjoy the convenience of easy on-line ordering on ParkingZone.com (SKU# JSOVLBL).
CONTACT PERSON:
Eli Cronbaugh
Customer Service & Sales
Pacific Cascade Corporation
14208 N.W. 3rd Court • Suite 200
Vancouver, WA 98685
1-800-292-7275 ext. 201
[email protected]
ParkingZone.com
ABOUT PACIFIC CASCADE CORPORATION
Since 1987, Pacific Cascade Corporation has been providing the Parking, Hospitality, Traffic Enforcement, and Environmental Sustainability Industries with products to manage and support their effective operational needs. parkingzone.com
SOURCE ParkingZone
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