Epson Voted Number One Overall Home Video Company by inside track for Third Year in a Row

LONG BEACH, Calif., Feb. 16 /PRNewswire-FirstCall/ -- Epson, the number one selling projector brand worldwide(i), today announced that it has been ranked the number one Home Video company in the annual Supplier Loyalty Report by inside track for the third consecutive year. The report is based on an independent survey of consumer electronics retailers and custom installers throughout North America.

Of the four product-related categories, Epson received top-tier grades in three, including an A in Product Reliability, an A- in Product Innovation and an A- in Product Performance. Epson also received top marks for Resolution of Service, Quality of Sales Representatives and Ease of Doing Business.

"Epson consistently performed at a high-level, finishing first, second or third in twelve of sixteen total categories to secure the number one overall ranking in the Home Video group for the third year in a row," said Gisela Schoell, editor, inside track. "By continuing to dialog with dealers in the home theater channel, especially in this challenging economy, Epson has been able to deliver the programs and initiatives they require to help drive front projection sales."

Epson also ranked first in Product Changes/Price Protection; second in Inventory Turns and Just-in-Time Delivery; third in Dealer Training, Specialist Oriented Business Programs, Distribution Policies that Support Specialists, and Obtainable Profit Margins; fourth in Technical Support; and sixth in Appropriate Assortment.

"Epson is dedicated to providing our customers with high-quality, high-performing home entertainment solutions, as well as top-of-the-line service and support," said Rajeev Mishra, director, Projector Marketing and Development, Epson America. "We're very excited to see that our efforts are being recognized by the dealers and installers who we strive to support on a daily basis."

2010 inside track survey participants consisted of 222 dealers across the U.S. and Canada. More information regarding the survey and results can be found at www.inside-track-online.com.

About Epson America, Inc.

Epson America Inc. is a leading provider of an extensive range of printers, 3LCD projectors, scanners and point-of-service printers that are renowned for their high quality, functionality, innovation and energy efficiency. Epson America is a U.S. affiliate of Seiko Epson Corporation, which employs more than 70,000 people in 106 companies around the world. Seiko Epson is committed to its ongoing contributions to the global environment and for the second year in a row has been named to the Dow Jones Sustainability World Index, an indicator for leading companies in economic, environmental and social criteria.

Note: Epson is a registered trademark of Seiko Epson Corporation.  All other product brand names are trademarks and/or registered trademarks of their respective companies.  Epson disclaims any

and all rights in these trademarks.

(i) Based upon Q2 2008 worldwide front projection market share estimates from Pacific Media Associates

SOURCE Epson

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