Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards

Note: Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

News provided by

U.S. Consumer Product Safety Commission

May 01, 2020, 11:05 ET

WASHINGTON, May 1, 2020 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2020/epson-recalls-power-adapters-sold-with-epson-scanners-due-to-burn-and-fire-hazards

Recall Summary

Name of Product: Power adapters sold with Epson scanners

Hazard: The power adapters can overheat, melt and catch fire, posing burn and fire hazards.

Remedy: Replace

Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.

Consumer Contact:
Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click "Support" for more information.

Recall Details

Units: About 314,000 (In addition, 25,000 in Canada)

Description:
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adaptor.

Incidents/Injuries: Epson is aware of 15 incidents worldwide of the adaptor melting or catching fire, resulting in property damage. No injuries have been reported.

Sold At: Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.

Importer: Epson America Inc., of Long Beach, Calif.

Manufactured in: China (Adapter), Indonesia (Scanner)

Note: Health Canada's press release is available at: https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72345r-eng.php

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This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

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CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
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Media Contact
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Phone: 301-504-7908
Spanish: 301-504-7800

Recall Number: 20-116

SOURCE U.S. Consumer Product Safety Commission